Restaurant Manager, The Billiards

Maison Estelle; Witney; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Exclusive staff discounts

Biannual socials

Estelleversary surprises

Uniform provided

Onsite seamstress support

Cycle to Work

Pension & health benefits

28 days holiday

Job summary

Estelle Manor is seeking an experienced Restaurant Manager for The Billiards, our Chinese restaurant, to lead the front of house and oversee daily operations on site in Oxfordshire. You will drive service excellence, train the team, and work toward financial targets while delivering an unforgettable guest experience.

Reporting to the General Manager, you will motivate staff, develop standards, and ensure smooth service during peak periods, with a strong focus on quality, guest satisfaction and

Qualifications

• Experience in Restaurant management within a luxury hotel or premium brand.
• Excellent communication skills with diverse teams and guests.
• Experience managing daily operations, setup, standards and procedures.
• Ability to perform under pressure and meet deadlines.

Responsibilities

• Lead, motivate, train and manage restaurant operations at The Billiards.
• Report to the General Manager and ensure smooth service delivery.
• Contribute to financial targets and coach the restaurant team.
• Deliver an exceptional guest experience with attention to detail.

Skills

Restaurant management

Communication

Team leadership

Operational excellence

Guest experience

Decision making

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

We are looking for an experienced Restaurant Manager to join our F&B team, based within our Chinese restaurant, The Billiards.

The on target earning potential for this role is £47,000 per annum based on a 40 hour contract - comprising of a base salary of £35,700 per annum, plus a qualified estimate of £12,000 in gratuities and service charge*. Please note this is a projected salary and OTE.

Here’s a bit more detail on what we see you doing in this role:

As a Restaurant Manager in The Billiards you will lead, motivate, train and manage the operations for the restaurant. Reporting directly to the General Manager of The Billiards, you will lead from the front and manage the smooth operational running of service and ensure the team deliver an exceptional and memorable experience for our members and guests. You will assist with the achievement of financial targets and coaching and developing the restaurant team.

Who we are looking for:

• Experience in Restaurant management within a luxury hotel or premium brand.
• Excellent communication skills and the ability to get on with a diverse range of people – you can quickly understand, influence and negotiate, as well as document and explain complex requirements to both technical and non-technical colleagues.
• Experience managing the daily operations, set up, standards, operating procedures.
• Ability to perform under pressure and deliver results to deadlines.
• Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• Passionate about delivering exceptional guest experience with keen attention to detail.
• A genuine passion for hospitality and hosting.

What’s in it for you?

AtEstelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you arevalued,supported, andcelebrated.

Here atEstelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Goes without saying but we will feed you during your shift.
• Cycle to Work scheme.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full‑time employees can expect to receive in the range of £12,000 in addition to their annual salary.

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