Restaurant Manager, Stadium of Light

Delaware North; Sunderland; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Casual shifts

Free meal on event days

Experience at major events

Job summary

Delaware North UK is seeking a Restaurant Manager at Banks on the Wear, Stadium of Light, Sunderland, Tyne and Wear. Lead a team to deliver guest service excellence in a premium dining environment created with two-Michelin-star Chef Tommy Banks.

The role requires managing shifts, training teams, and ensuring top-tier service on matchdays and events, with emphasis on health, safety and standards compliance.

Qualifications

• No degree required.
• Experience managing and leading large teams in a fine-dining hospitality environment.
• Knowledge of the fine-dining and F&B industry; hospitality experience preferred.
• Strong communication, leadership, teamwork, and organisational skills.

Responsibilities

• Oversee daily shift responsibilities of Restaurant Waiters and Supervisors in a premium setting.
• Support training, development, motivation and monitoring of team members, updating on menu changes.
• Address guest concerns promptly with accurate knowledge of restaurant and menu information.
• Ensure compliance with health & safety, food hygiene, fire regulations, licensing laws, and Delaware North standards.

Skills

Communication

Leadership

Teamwork

Attention to detail

Organisation

Strategic thinking

Multitasking

Job description

The opportunity

Delaware North UK is hiring casual a Restaurant Manager at Banks on the Wear to join our team at Stadium of Light in Sunderland, Tyne and Wear. As Restaurant Manager at Banks on the Wear, you will be leading a team of waiters and supervisors to deliver guest service excellence at our restaurant created alongside two-Michelin-star Chef, Tommy Banks. If you are the Banks on the Wear Manager we are looking for, ready to lead high-quality service and premium guest experiences, join our collaborative team.

Pay

The expected pay for this role is £15.69 / hour

What we offer

At Delaware North U.K., you’ll work at some of the coolest venues with the best team members. Here, you'll find a welcoming team in an exciting, fast-paced environment, so although this might not be your only job, it may be your best.Team member perks include:

• Competitive weekly pay starting from £15.69 / hour, with opportunity to grow once working with the team
• Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
• Free meal on event days
• Experience working at major sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football and UEFA Europa League, upcoming global stars taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026 and 2027

What will you do?

• Oversee daily shift responsibilities of Restaurant Waiters and Supervisors within a premium setting
• Support with the training, development, motivation, and monitoring of team members, ensuring teams are up to date with the evolving à la carte menu
• Appropriately address all guest concerns in a timely and professional manner, ensuring accurate knowledge of all restaurant and menu information, ensuring each visit feels considered
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

• No degree required
• Experience managing and leading large teams in a fine-dining hospitality environment
• Knowledge of the fine-dining and the Food & Beverage industry, preferably within hospitality and catering environments
• Skills in communication, leadership, teamwork, attention to detail, organisation, strategic thinking, and multitasking in a fast-paced environment

Physical requirements

• Ability to work all matchdays and event days, with opportunity for set up shifts

Who we are

Delaware NorthhasprovidedhospitalityservicesattheStadium of Light since 2025.Home to Sunderland Association Football Club,this 49,000 red and white seaterstadiumhostsPremier League football, international sports, concerts, meetings, and events.At the Stadium of Light, we provide premium dining experiences at Banks on the Wear and 76 Yards alongside Michelin star Chef, and Sunderland fan,Tommy Banks.There’salways something exciting to be part offrommatchdaystoconcerts like Take That,P!nk, Spice Girls,and Beyoncé.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!