Restaurant Manager - Michelin

Grantley Hall; High Grantley; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Tips typically over £200 per month (£3

Complimentary bespoke uniform and chef

Complimentary meals whilst on duty

Refer a Friend bonus - Earn up to £100

Holiday Buy/Sell Scheme

Complimentary employee car parking

Complimentary state of the art onsite

31 days annual leave (including bank)

Professional development opportunities

Reimbursement on work shoes, sight

Modern and spacious discounted live in

Access to hundreds of exclusive staff…

Wellbeing support

Team Member of the Month Awards

Discount on Grantley Hall Restaurants

Discounted stays at Grantley Hall

Cycle to work scheme

Access to Stream salary access

Simplyhealth - Health cash plan

Job summary

Grantley Hall in North Yorkshire is seeking an experienced Restaurant Manager to oversee the service across all outlets. You will lead, coach and inspire a team to deliver a consistent 5 Michelin star guest experience, while maintaining superb knowledge of food, wines and allergy requirements.

This role carries responsibility for rosters, stock control, supplier relations and achieving revenue and quality goals.

Qualifications

• Proven track record as a strong team leader.
• Passionate about delivering exceptional levels of service.
• Strong knowledge for all things food and beverage.

Responsibilities

• Oversee and manage the restaurant service.
• Responsible for managing the rotas/staffing levels.
• Responding to guest queries and complaints.
• Lead, manage and inspire the team to provide a 1 Michelin star guest experience.
• Training and development of staff using company procedures.
• Recruiting team members.
• Undertake monthly stock takes and oversee ordering of stock.
• Work closely with suppliers and hotel teams to ensure guests have the best experience.
• Maintain revenue, profitability and quality goals.
• Ensure H&S, allergen laws and hygiene ratings are met.

Skills

Team leadership

Food & beverage knowledge

Allergy awareness

Guest service excellence

Attention to detail

Standards driven

Job description

• Oversee and manage the restaurant service.
• Responsible for managing the rotas/staffing levels.
• To possess an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times.
• Responding to guest queries and complaints.
• Ensure each customer receives impeccable service.
• To lead, manage and inspire your team to consistently provide a 1 Michelin star guest experience.
• Training and development of all staff using the company procedures.
• Recruiting team members.
• Delegating tasks and checking their execution.
• Undertake monthly stock takes and overseeing and ordering of stock.
• Working closely with suppliers.
• Maintaining revenue, profitability and quality goals.
• Work closely with all Hotel teams to ensure the guests have the best possible experience.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
  Hands on approach to work, always being productive and looking to improve.
• Proven track record as a strong team leader.
• A strong understanding of the high standards that are demanded from a 5, Michelin Star establishment.
• Passionate about delivering exceptional levels of service.
• Have a passion and strong knowledge for all things food and beverage.
• Detail orientated and drives standards.
• Possess a positive attitude and a desire to learn.
  Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
• We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
• Tips typically over £200 per month (£3,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to £1000
• Holiday Buy/Sell Scheme
• Complimentary employee car parking
• Complimentary state of the art onsite gym - with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious discounted live in accommodation for eligible roles
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
• We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop
• Discounted stays at Grantley Hall, as well other Pride of Britain Hotels
• Cycle to work scheme
• Access to Stream, allowing you to instantly access your wages
• Simplyhealth - Health cash plan