CHEF DE RANG - AFTERNOON TEA - Harrogate

Grantley Hall; Harrogate; Presencial; GBP 24.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Service charge

Holiday entitlement

Free meals on duty

Free parking

Accommodation discounts

Staff events

Resumo da vaga

Grantley Hall, a five-star luxury venue in North Yorkshire, seeks an attentive hospitality professional dedicated to delivering exceptional guest experiences. You will provide knowledgeable service, maintain pristine restaurant areas, and respond quickly to guest needs while supporting teammates in a fast-paced environment.

With a strong focus on standards and guest satisfaction, you will thrive in a welcoming, professional setting, contribute to a team-driven culture, and partake in a variety

Qualificações

• Deliver outstanding customer service at all times.
• Know menu offerings and explain items clearly on request.
• Maintain high standards of restaurant preparation and presentation.
• Communicate effectively with colleagues and guests at all levels.

Responsabilidades

• Ensure service is delivered professionally and to Grantley Hall standards.
• Keep your section prepared to the highest standards.
• Assist in maintaining tidiness and cleanliness of restaurant and areas.
• Be enthusiastic, proactive and guest focused.
• Support the wider Grantley Hall team as needed.

Conhecimentos

Customer service

Communication

Hospitality

Team player

Descrição da vaga

Have a passion for delivering exceptional customer serviceEnsure that the service is always performed in a professional manner and to the standards of Grantley Hall, ensuring guest satisfactionFully knowledgeable with all menus and capable of offering deep explanations when requestedResponsible for preparing your section to the highest standardsEnthusiastic, quick thinking and with a welcoming personalityAssist in maintaining the tidiness and cleanliness of the restaurant and areasCommunicate effectively at all levels

Hands on approach to work, always being productive and looking to improvePassionate about hospitalityDetail orientated and drives standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and work under pressureFriendly, courteous and helpful with excellent communication skillsMotivated to go the extra mile for guests and colleaguesUse of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Grantley Hall offers a wide range of benefits and opportunities for all employees:

A monthly service charge - typically 3,400 annually31 days holiday increasing to 33 days with length of serviceAccess to earnings before payday (Stream)Holiday Buy/Sell SchemeFree parkingComplimentary meals when on dutyDiscounted modern and spacious live-in accommodationCelebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more...Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabsGrantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees ( 150 B&B for friends and family), 20% off spa and gift shop productsAccess to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their
wellbeing be providing access to a wide range of stand out well being support.Discounted hotel stays with Pride of Britain hotelsComplimentary bespoke uniform and annual shoe allowanceFree sight tests for those eligibleOnsite Team Gym with professional inductionRefer a Friend Scheme where you can earn up to 100024/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'Grantley Academy to support your developmentAnnual paid volunteering days