Restaurant Manager - Lead Guest Service & Team (Weekend)

British Garden Centres; Sheffield; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff car parking

Staff discount at Garden Centres and R

Job summary

British Garden Centres is seeking a Restaurant General Manager to oversee operations across our garden centre sites in the UK. The role requires hands-on leadership, staffing, and delivering excellent guest service, with weekend work and a proactive approach to growing the business.

You will lead a diverse team, manage customer queries, and ensure smooth daily restaurant operations, maintaining high service standards and staff development.

Qualifications

• Experience at management level.
• Must be able to work weekends.
• Hands-on role requiring teamwork and clear communication.
• Passion for guest service and proactively developing the business.

Responsibilities

• Oversee staff and ensure the restaurant operation runs smoothly.
• Handle escalated customer queries and grievances.
• Lead, inspire and develop an amazing team to deliver great dining experiences.
• Promote excellent customer service across the venue.

Skills

Leadership

People management

Customer service

Job description

British Garden Centres is seeking a Restaurant General Manager to oversee operations across our garden centre sites in the UK. The role requires hands-on leadership, staffing, and delivering excellent guest service, with weekend work and a proactive approach to growing the business.

You will lead a diverse team, manage customer queries, and ensure smooth daily restaurant operations, maintaining high service standards and staff development.