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British Garden Centres; Sheffield; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff car parking

Staff discount at Garden Centres and R

Job summary

British Garden Centres is seeking a Restaurant General Manager to oversee operations across our garden centre sites in the UK. The role requires hands-on leadership, staffing, and delivering excellent guest service, with weekend work and a proactive approach to growing the business.

You will lead a diverse team, manage customer queries, and ensure smooth daily restaurant operations, maintaining high service standards and staff development.

Qualifications

• Experience at management level.
• Must be able to work weekends.
• Hands-on role requiring teamwork and clear communication.
• Passion for guest service and proactively developing the business.

Responsibilities

• Oversee staff and ensure the restaurant operation runs smoothly.
• Handle escalated customer queries and grievances.
• Lead, inspire and develop an amazing team to deliver great dining experiences.
• Promote excellent customer service across the venue.

Skills

Leadership

People management

Customer service

Job description

British Garden Centres is the UK’s largest family-owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.

The group now includes garden centres, restaurants, nurseries, and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.

You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances. Must be able to work weekends.

Experience at management level. Must be able to demonstrate a passion for Guest Service.

As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

What we Offer:

• Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.