Restaurant & Bar Manager

Bedford Lodge Hotel & Spa Newmarket; West Stow; On-site; GBP 46,000 - 52,000; Full time

Benefits offered by this job

Free meals on duty

Birthday leave

Health club membership

Partner gym discounts

Job summary

Bedford Lodge Hotel & Spa Newmarket is seeking a Restaurant & Bar Manager to provide strong leadership to our waiting and bar teams. You will oversee service quality, guest engagement and frontline operations, ensuring a memorable dining experience for our guests across the Squires Restaurant, Roxana Bar and Spa lounge.

Working a full-time rota of 45 hours per week, you will motivate and train staff, communicate between kitchen and front-of-house, and uphold exceptional standards.

Qualifications

• Proven experience as a Restaurant Manager ideally within a hotel environment.
• Strong food and wine knowledge.
• Confident communicator with guest service focus.

Responsibilities

• Supervise, motivate and develop waiting staff to build confidence and hosting skills.
• Lead front-of-house service, hosting within the restaurant and talking to guests.
• Act as the沟between kitchen and waiting staff, delegating tasks to ensure exemplary service.

Skills

Leadership

Staff motivation

Communication

Guest service

Food & wine knowledge

Coaching

Training

Team player

Job description

About Us

Bedford Lodge Hotel & Spa is a luxury, four AA red star guest
destination nestled in Newmarket, Suffolk. Surrounded by three acres of
beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and
character of a Georgian country house, yet offers the very best in modern
comfort, cuisine, hospitality and luxury.

The Team

Our continuing success is based on the team we have working
here. We look not only for skills, but also passion and enthusiasm and the
ability to deliver outstanding service & hospitality. You will join a
team of professionals who strive to provide an exceptional service to our
guests within our 2 AA Rosette ‘Squires’ Restaurant, the Roxana Bar and the Spa Lounge.

The Position

We are seeking a Restaurant & Bar Manager to provide strong and
inspiring leadership to our team of waiting and bar staff. Working a range of
shifts - this position is critical to our objective of providing exceptional
hospitality and a memorable dining experience for our guests.

You will supervise, motivate, mentor and develop our waiting
staff to build their confidence, serving and hosting skills. You will enjoy
being at the forefront, hosting within the restaurant, talking to guests and
demonstrating extensive food and wine knowledge. Leading the team from the
front.

As an experienced manager, you'll face the challenges of
busy service with passion and enthusiasm. You'll be an excellent communicator
between the kitchen and the waiting staff team with a calm, controlled and
professional management style. Most importantly you'll delegate effectively and
efficiently to ensure that service is exemplary for our guests and so that the
team are well managed and focused. You will also be a proven trainer, inspiring
your team through the training you give as well as through your coaching skills

This is a full-time position (45 hours per week). You will

have full availability to work a range of shifts on a rota basis including weekends.

However, the role may sometimes necessitate the need to work extra hours.

The OTE for this position including Tronc is £48,000.

About You

• Proven experience as a Restaurant
  Manager ideally within a hotel environment.
• Strong food and wine knowledge
• Pro-active team player with
  experience of leading others.
• Confident communicator with a
  passion for providing outstanding guest service.
• Ability to remain calm,
  in-control and focused during busy service
• Be able to provide direction to
  waiting staff and lead by example regarding restaurant hospitality.
• Confident to deliver training and
  coaching to team members.
• Dedicated, hardworking and
  reliable with a desire to progress your restaurant/hospitality career.

Why Join our Team

We are a privately owned, independent hotel we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team.

We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?

What We Offer

• Employee Assistance Programme
  (Hospitality Action)
• Free meals whilst on duty
• An extra day of leave on your
  birthday
• Complimentary membership of The
  Health & Fitness Club
• Discounted membership of The
  Health & Fitness Club for your partner
• 50% food discount within our 2 AA
  Rosette Squires Restaurant & Roxana Bar
• 20% discount on treatments and
  spa days at The Spa at Bedford Lodge Hotel
• Discounted accommodation rates
• Discounted hotel stays across the
  Pride of Britain hotel group
• Option to purchase wine at cost
  price
• Long service awards
• Reward and recognition scheme
• Generous ‘Refer a Friend’ scheme
• Service charge share
• Industry relevant training