Restaurant Manager

Retirement Villages Group Ltd; West Byfleet; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retirement community organization in West Byfleet is seeking a Restaurant Manager to lead food, beverage, and guest services. The ideal candidate should have significant hospitality experience, strong leadership skills, and a passion for creating vibrant community spaces. Responsibilities include managing the team, ensuring compliance, and driving commercial performance. This full-time role offers a unique opportunity to contribute to a welcoming environment for residents and the public.

Qualifications

• 3+ years of hospitality experience, with at least 1 year in a leadership role.
• A passion for creating welcoming, inclusive environments.
• Experience managing teams, rotas, budgets and hospitality service delivery.
• Knowledge of industry standards including food hygiene and alcohol licensing.
• Strong organisational, communication and problem-solving skills.
• Ability to work collaboratively with diverse stakeholders.
• Ideally, a Level 3 Supervisor Certificate and/or a Personal Licence (or willingness to obtain one).

Responsibilities

• Lead all food, beverage and guest services across the village.
• Manage team recruitment, training, rotas, performance and development.
• Oversee mobilisation activities for new village openings.
• Plan and deliver events in partnership with community and sales teams.
• Ensure compliance with food hygiene, health & safety and licensing requirements.
• Support commercial performance: revenue, budgets, suppliers and stock control.
• Build strong resident and customer relationships; respond to feedback with professionalism.
• Drive continuous improvement in service delivery and team operations.

Job description

Overview

Are you passionate about delivering exceptional hospitality and creating vibrant community spaces? Join us as a Restaurant Manager and play a key role in leading the food, beverage, and guest services at our new West Byfleet based retirement village, ensuring it is welcoming, commercially successful, and tailored to the needs of our residents, as well as serving the wider public.

Responsibilities

• Lead all food, beverage and guest services across the village
• Manage team recruitment, training, rotas, performance and development
• Oversee mobilisation activities for new village openings
• Plan and deliver events in partnership with community and sales teams
• Ensure compliance with food hygiene, health & safety and licensing requirements
• Support commercial performance: revenue, budgets, suppliers and stock control
• Build strong resident and customer relationships; respond to feedback with professionalism
• Drive continuous improvement in service delivery and team operations

Ideal Candidate

• 3+ years of hospitality experience, with at least 1 year in a leadership role
• A passion for creating welcoming, inclusive environments
• Experience managing teams, rotas, budgets and hospitality service delivery
• Knowledge of industry standards including food hygiene and alcohol licensing
• Strong organisational, communication and problem-solving skills
• Ability to work collaboratively with diverse stakeholders
• Ideally, a Level 3 Supervisor Certificate and/or a Personal Licence (or willingness to obtain one)

Our values

• Age Well: Creating vibrant communities for healthy ageing
• Community: Building belonging through shared experiences
• Keep Improving: Always learning, always growing
• Invest Wisely: Making smart decisions for long-term impact
• Planet Positive: Acting sustainably and responsibly
• One Team: Succeeding together

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting