Restaurant Manager

Thistle City Barbican; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Health incentives

Wellbeing programmes

Discounted stays

Staff discounts

Spa day after probation

Job summary

Champneys, the UK’s original health spa brand, seeks a Restaurant Manager to lead day-to-day restaurant and bar/café operations with warmth and precision. You’ll drive outstanding service, financial performance and guest experience while developing your team and collaborating with senior leaders and chefs to uphold premium brand standards.

You will be on the floor, guiding service, managing staff, and ensuring the highest levels of hospitality across all brand experiences, including wellbeing,

Qualifications

• Proven experience managing a restaurant or food & beverage operation.
• Confident, visible leader who enjoys being on the floor with the team.
• Strong commercial awareness and ability to manage budgets and costs.
• Passion for service excellence and guest experience.
• Excellent communication and people-management skills.
• Calm, organised and solutions-focused under pressure.

Responsibilities

• Lead the restaurant operation and set service standards.
• Motivate, develop and manage the team on the floor.
• Ensure every service runs smoothly, professionally and on brand.
• Build positive relationships with guests and resolve feedback confidently.
• Oversee rotas, staffing levels and payroll spend within budget.
• Manage stock, suppliers and equipment to agreed standards.
• Drive strong financial performance and continuous improvement.
• Ensure compliance with food safety, health & safety and policies.
• Act as Duty Manager on a rota basis and support wider resort operations.
• Collaborate with Chefs, Front of House and senior leaders.

Skills

Restaurant management

Floor leadership

Budget awareness

Guest experience

Communication

People management

Calm under pressure

Job description

At Champneys, dining is an essential part of the wellness experience. As Restaurant Manager, you’ll lead our food and beverage service with confidence, warmth and precision – ensuring every guest enjoys exceptional hospitality, every service runs seamlessly, and every team member feels supported to perform at their best.

This is a hands‑on management role where high standards, great food and genuine care for people come together.

About Champneys

Champneys is the UK’s original health spa brand, built on the belief that health, beauty and wellbeing are deeply connected. Family‑owned and values‑driven, we operate award‑winning spa resorts, hotels and day spas delivering exceptional guest journeys in beautiful, calm environments.

Our teams are passionate, professional and proud of the service they deliver, and our Restaurant Managers play a vital role in that experience.

The Role

As Restaurant Manager, you’ll take full responsibility for the day‑to‑day operation of our restaurant and bar / café areas, ensuring outstanding service, strong financial performance and a consistently high guest experience.

You’ll lead and develop your team on the floor, work closely with senior leaders and chefs, and ensure service delivery aligns with Champneys’ wellbeing ethos, dietary standards and luxury brand expectations.

What You’ll Be Doing

• Leading the restaurant operation and setting service standards
• Managing, motivating and developing your team through effective leadership
• Ensuring every service runs smoothly, professionally and on brand
• Building positive relationships with guests and resolving feedback confidently
• Overseeing rotas, staffing levels and payroll spend within budget
• Managing stock, suppliers and equipment to agreed standards
• Driving strong financial performance and continuous improvement
• Ensuring full compliance with food safety, health & safety and company policies
• Acting as Duty Manager on a rota basis and supporting wider resort operations
• Working collaboratively with Chefs, Front of House and senior leaders

What We’re Looking For

• Proven experience managing a restaurant or food and beverage operation
• A confident, visible leader who enjoys being on the floor with their team
• Strong commercial awareness and ability to manage budgets and costs
• Passion for service excellence and guest experience
• Excellent communication and people‑management skills
• Calm, organised and solutions‑focused under pressure
• Experience in a premium hospitality environment is desirable

Why Work at Champneys?

• Manage dining experiences within an iconic wellbeing brand
• Family‑owned business with strong values and clear standards
• Opportunities to grow and develop your leadership career
• Supportive senior teams who value great operators
• Wellbeing‑focused culture aligned to healthy living and balance
• Competitive pay and benefits, including spa and retail discounts
• Pride in delivering exceptional service every day

At Champneys, our Restaurant Managers don’t just run services – they shape experiences, develop people and uphold the standards that define our brand.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self‑Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].