Restaurant Manager

Blue Arrow - Newbury; Southampton; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Career progression

Staff discounts

Company benefits

Job summary

Blue Arrow is recruiting a Restaurant Manager to lead day-to-day operations of a busy hospitality venue in Berkshire. The role focuses on delivering exceptional guest experiences, developing frontline teams, and maintaining high service standards.

You will manage front‑of‑house operations, collaborate with kitchen and senior management, and drive commercial performance while ensuring safety and compliance. A hands-on leader on the floor is essential.

Qualifications

• Previous experience as Restaurant Manager or similar leadership role.
• Strong knowledge of restaurant operations and customer service excellence.
• Proven ability to manage budgets, labour costs, and stock control.
• Excellent communication and organisational skills.

Responsibilities

• Manage the daily operation of the restaurant and front‑of‑house services.
• Lead, motivate, and develop a team to deliver outstanding customer experiences.
• Ensure the highest standards of food and beverage service are maintained at all times.
• Oversee staff recruitment, onboarding, training, and performance management.
• Manage rotas and labour costs effectively.
• Monitor and control budgets, costs, stock levels, and wastage.
• Drive revenue growth through excellent service, upselling opportunities, and local engagement.
• Handle customer feedback and resolve issues professionally and efficiently.
• Ensure compliance with health & safety, food hygiene, and licensing regulations.
• Work collaboratively with the kitchen and wider management team to deliver operational excellence.
• Maintain a strong presence on the floor during service periods, leading by example.

Skills

Leadership

Customer service

Budgeting

Staff development

Job description

Restaurant Manager

Location: Berkshire

Salary: Competitive + Benefits

Job Type: Full-Time, Permanent

About the Role

We are seeking an experienced and passionate Restaurant Manager to lead the day-to-day operations of a busy, high-quality hospitality venue. This is an exciting opportunity for a hands‑on leader who thrives in a fast-paced environment and is committed to delivering exceptional guest experiences.

As Restaurant Manager, you will be responsible for overseeing all front-of-house operations, leading and developing a team, maintaining high service standards, and driving commercial performance. You will work closely with senior management and the kitchen team to ensure a seamless customer journey and a welcoming atmosphere for every guest.

Key Responsibilities

• Manage the daily operation of the restaurant and front‑of‑house services.
• Lead, motivate, and develop a team to deliver outstanding customer experiences.
• Ensure the highest standards of food and beverage service are maintained at all times.
• Oversee staff recruitment, onboarding, training, and performance management.
• Manage rotas and labour costs effectively.
• Monitor and control budgets, costs, stock levels, and wastage.
• Drive revenue growth through excellent service, upselling opportunities, and local engagement.
• Handle customer feedback and resolve issues professionally and efficiently.
• Ensure compliance with all health & safety, food hygiene, and licensing regulations.
• Work collaboratively with the kitchen and wider management team to deliver operational excellence.
• Maintain a strong presence on the floor during service periods, leading by example.

Requirements

• Previous experience as a Restaurant Manager, General Manager, Assistant Manager, or similar leadership role within hospitality.
• Strong knowledge of restaurant operations and customer service excellence.
• Proven ability to manage, inspire, and develop high‑performing teams.
• Commercially minded with experience managing budgets, labour costs, and stock control.
• Excellent communication and organisational skills.
• Ability to remain calm and effective under pressure.
• Passion for hospitality and creating memorable guest experiences.
• Flexibility to work evenings, weekends, and peak trading periods as required.

What's on Offer

• Competitive salary package.
• Performance-related incentives.
• Opportunities for career progression and professional development.
• Supportive and collaborative working environment.
• Staff discounts and additional company benefits.
• A chance to be part of a respected and growing hospitality business.

Ideal Candidate

The successful candidate will be a natural leader with a genuine passion for hospitality, exceptional attention to detail, and a commitment to delivering memorable dining experiences. They will enjoy being visible on the floor, developing their team, and continuously driving standards and performance.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.