Restaurant Manager

Dobbies Moreton Park; Ruthin; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to enhance customer experiences in a vibrant setting. This role involves overseeing operations, managing a dedicated team, and ensuring compliance with health and safety regulations. With a focus on commercial success and team development, you'll play a key role in creating a welcoming environment for guests. Enjoy generous benefits, including flexible annual leave and significant discounts. If you have a passion for hospitality and a knack for leadership, this opportunity is perfect for you.

Benefits

Generous Annual Leave

50% Off in Restaurants

25% Off in Garden Centre

10% Off in Food Halls

Access to Wagestream

Support from Retail Trust

Development Opportunities via Dobbies Academy

Qualifications

• Proven restaurant management experience with a passion for hospitality.
• Ability to manage stock controls and ensure health & safety compliance.

Responsibilities

• Oversee restaurant operations, managing both kitchen and front of house.
• Lead a team focused on delivering exceptional customer experiences.

Skills

Restaurant Management Experience

Commercial Awareness

Stock Control Management

Health & Safety Compliance

Team Coaching

Adaptability

Customer Service Focus

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.

Responsibilities

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operations.
• Lead an engaged team focused on delivering a great customer experience.
• Ensure strict compliance with health and safety regulations at all times.
• Manage stock effectively to minimise wastage and ensure the kitchen has everything needed to serve customers.
• Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
• Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvements.
• Work as part of the Garden Centre Management team to ensure a safe working environment, a commercially successful store, and a great place to work for colleagues.

Who we are looking for

• A passion for hospitality with proven restaurant management experience.
• Commercial awareness, including understanding budgets and profitability through sales and operational improvements.
• Proven ability to manage stock controls and adhere strictly to health & safety regulations.
• Ability to identify training needs and coach teams to deliver first-class customer service and a safe environment.
• Adaptability to respond quickly and enthusiastically to changing priorities, workloads, and regulations.
• Positivity in managing change, leading teams through seasons with care and motivation.
• Demonstrate our values: teamwork, continuous improvement, positivity, a love for gardens, and customer focus.

What we offer

• Generous annual leave entitlement, with holidays flexible around your needs.
• Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
• Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice.
• Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards.
• Development opportunities via Dobbies Academy and eLearning programs.
• A thriving, passionate, diverse culture committed to customer satisfaction.

About us

Founded in 1865 by James Dobbie, Dobbies is the UK's only garden centre retailer with stores in every nation. We celebrate garden living year-round through our products, concessions, and services.

Many stores feature cafes or restaurants, providing a relaxed environment for customers to enjoy refreshments or meals.

We host events and community activities, supporting a national charity partner. We are committed to being a great place to work, encouraging colleagues to excel and celebrate success together.