Restaurant Manager

Arcade; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality group in London seeks a passionate Restaurant Manager to lead a high-volume venue. This dynamic role involves managing operations, fostering team engagement, and ensuring exceptional guest experiences. Join a revolutionary food brand collective and make a significant impact in a thriving environment.

Benefits

Refer a friend bonus

Internal wage advance facility

Delicious, seasonal meals at work

Restaurant recognition budget

Dedicated staff chill out areas

Balanced rotas

50% off food in restaurants

Access to counselling and remote services

Summer and Christmas team parties

Qualifications

• Experience in managing high-volume restaurants.
• Strong leadership and team management skills.
• Ability to maintain high standards of customer service.

Responsibilities

• Oversee Front of House financial operations and team efficiency.
• Ensure high standards of guest experience and staff engagement.
• Lead training and development for the FOH team.

Skills

Leadership

Team Management

Customer Service

Operational Efficiency

Job description

This range is provided by Arcade. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Steering the Restaurant Soul of Arcade - A Dynamic Role for an experienced Restaurant Manager

Imagine leading one of our standout restaurant sites within a revolutionary hospitality group that’s redefining the dining experience in London and beyond .

Picture yourself managing a high- volume / high quality venue... Your restaurant is a stage where creativity meets flawless execution, generating impressive weekly revenues. while setting new standards in modern dining.

This is more than managing a restaurant - it’s about being at the forefront of an exciting and rapidly growing food brand collective.

Your role? To ensure your site is an iconic success story, all while contributing to the overall vision of Arcade.

This is your chance to make an impact. If you’re ready to take on the challenge of managing an iconic venue with heart, soul, and fire - let’s talk!

The Arcade Restaurant

Arcade showcases our core philosophy of creating multiple unique food brands, championing great talent, and delivering all this, to the table, under one roof.

Food brands from all around the world fill the space, and delivered right to your table from southern Thai, North Indian Street food, Middle Eastern shawarma, American diner-style dishes, Indonesian, Japanese and now... with flavours influenced from Spain, Portugal, Uruguay, & Argentina ????

Drinks from our destination bar, are created using fresh market ingredients to mirror the flavours of the kitchens and a fully packed calendar of events completes the line-up

About the role:

• To take ownership of Front of House financial operations while keeping things efficient, creative, and seamless for both the team and our guests.
• We’re looking for: How efficiently the FOH wait team operates - Are FOH labour costs and inventory waste under control? Are revenue targets being met without compromising the guest experience?

Play a key role in shaping our Floor Team and ensuring our values shine through every aspect of the business. Collaborate with the GM to embed Arcade Values and Principles into recruitment, training, onboarding, and daily operations.

Lead by example, fostering a motivated and professional team environment that encourages engagement and excellence.

We’re looking for: Your FOH Team engagement and professionalism - Are the Waiter teams motivated, attending work consistently, and recognised for their great work?

Be the driving force behind staff knowledge and development, ensuring the FOH team is confident and capable in all aspects of their roles. We’re looking for: Staff knowledge and confidence - Are the Waiter team members trained to handle all aspects of their roles effectively? Are they receiving the support from their manager to grow?

But first, will our energy’s match:

Does the idea of stepping into a thriving start-up sound exciting?

Is food & drink and attention to detail your “thing”? from Service, food quality and ambiance.

Someone who is ready to put in the processes and keep teams sticking to them.

Are you ready to keep standards high and teams trained and engaged?

Will you mentor as well as lead?

You are a Restaurant Manager, Virtuoso.

Indicators that we will just stay in the friend-zone:

Avoids the floor and thrives in the office / behind a laptop

Shy’s away from the energy of a busy service prefers to fade into the background

Doesn't lead by example unwilling to roll up your sleeves, jump on the floor or behind the bar to support the team

Disregards the guest experience

Overlooks team development and uninterested in coaching and growing your team

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you’ve earned
• Delicious, seasonal meals when you’re at work
• A restaurant recognition budget for Birthday goodies and career milestones
• Dedicated staff chill out areas with kitchens and your own seating off the restaurant floor
• Balanced rotas. Your time outside of work is important to us.
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year.
• Huge Summer and Christmas team parties where we all down tools and have some fun!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Arcade by 2x

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