Restaurant Manager

Caravan Restaurants; Greater London; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Meals + drinks on shift

Dining discounts for family & friends

Coffee discounts at Caravan Coffee Ros

Leadership training programme

Birthday & anniversary vouchers

Job summary

Caravan Restaurants in London is seeking a Restaurant Manager to lead from the floor and support the General Manager in delivering outstanding hospitality. You will guide team performance, uphold standards, and ensure every guest enjoys the Caravan experience.

We value leaders who are organised, commercially aware and committed to Caravan’s culture, with opportunities for progression and development within a supportive team.

Qualifications

• Experience leading hospitality teams and delivering guest experiences.
• Ability to train, support and develop high-performing teams with clear training and reviews.
• Strong commercial awareness and ability to balance shift management with guest services.
• Comfortable using hospitality systems (Fourth, Mapal, Workvivo).

Responsibilities

• Deliver exceptional hospitality experiences to guests and team.
• Train and develop confident, high-performing teams with clear training plans.
• Drive sales, labour, GP and wastage targets while upholding Caravan culture.
• Manage systems including Fourth, Mapal and Workvivo.
• Maintain property standards, health & safety, and compliance.
• Contribute to management meetings, audits and action plans.

Skills

Hospitality leadership

Team leadership

Customer service

Operations management

Tools

Fourth

Mapal

Workvivo

Job description

Restaurant Manager

Location: London (first 3 digits of postcode)

Up to £18.60 per hour, dependent on experience.

The Role

We’re looking for a Restaurant Managerto join our team at Caravan.

At Caravan, our leaders set the tone. As a Restaurant Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.

What you’ll do:

As Restaurant Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll:

• Ensure our food, drink, and service standards are consistently delivered
• Train, support and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
• Manage systems including Fourth, Mapal and Workvivo
• Maintain property standards, health & safety, and compliance
• Contribute to management meetings, audits, and action plans

About You:

We hire for mindset, not just skill. To thrive as a Restaurant Manager, you should be:

• An experienced and ambitious hospitality leader focused on growing into a future General Manager
• Confident leading teams, managing standards, and creating great guest experiences
• A culture ambassador: positive, approachable, and committed to Caravan’s values
• Organised, commercially aware, and able to balance shift management while inspiring teams and bringing the fun!

What We Offer

• Competitive wage + bonus
• Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
• Meals + drinks on shift
• Dining discounts for family & friends
• Coffee discounts at Caravan Coffee Roasters
• Access to financial health, wellbeing, and mentoring support
• Birthday & anniversary vouchers

About us

At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.