Restaurant Manager

Caravan Southbank; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Free meals & drinks on shift

50% dining discount (up to 4 mates)

20% coffee retail discount

Extensive wellbeing support

Financial health education & support

Leadership training and development

Dining voucher on start/birthday/work-

Internal career progression

Job summary

Caravan Southbank in London is seeking an exceptional Restaurant Manager to lead the front of house team and collaborate with the General Manager to ensure outstanding daily operations and guest experiences.

You will set high standards for hospitality, coach and develop the floor team, and play a key role in onboarding new staff as the venue opens on two floors with multiple bars.

Qualifications

• Experience in hospitality management or equivalent role.
• Strong leadership and coaching skills with a passion for guest experience.
• Proven ability to train and develop front-of-house teams.

Responsibilities

• Ensure food, drink, and service standards are consistently delivered.
• Lead by example to foster exceptional hospitality.
• Coach, train and develop floor team; onboard new members effectively.
• Set high standards for health, safety and guest experience.
• Collaborate with the team to ensure every guest has an outstanding visit.

Skills

Hospitality leadership

Team coaching

Guest experience

Staff onboarding

Job description

Restaurant Manager

Caravan Southbank, London

Overall earnings up to 18.20, dependent on experience

Full time

This November, we’re opening our tenth, and biggest, Caravan at the Southbank. And we’re looking for an exceptional Restaurant Manager to help lead our front of house team. We’re after someone kind, confident and genuinely passionate about what they do. Someone who knows how to lead and inspire a team, is passionate about being a hospitality leader, and gets a kick out of helping their team develop and give their guests the best experience possible

You’ll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one.

The role

As Restaurant Manager, you’ll work alongside your General Manager and the management team to make sure the day-to-day operation of the business runs brilliantly every day. That means setting the standard for health & safety, culture, hospitality and developing the team around you to make sure every guest that leaves the restaurant has the best experience possible. You’ll know how to lead from the front, when to coach and when to jump in and help get things moving.

What you\'ll be doing as Restaurant Manager

• Ensure our food, drink, and service standards are consistently delivered
• Leading by example and helping create the kind of hospitality people want to come back for
• Coaching, training and developing the floor team, sharing your knowledge as you go
• Giving new team members a great start through engaging training and onboarding
• Working closely with the wider restaurant team to give every guest the best experience possible

Why Caravan?

Since 2010, we’ve been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world.

We’re a business built around curious people. People who care about what they do, look out for each other and aren’t afraid to try something new. With more openings ahead and a big focus on developing our own people, there’s plenty of room to grow with us too.

Plus, when you work at Caravan you enjoy:

• Free meals & drinks when on shift
• 50% dining discount with up to 4 mates
• 20% coffee retail discount
• Extensive wellbeing support
• Financial health education & support
• Leadership training and development
• A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants
• Real career progression - 80% of our management roles are filled internally

Our values

We live by four core values, and our Restaurant Manager and every team member would live, promote and role model them:

• All welcome - We make space for everyone at our table
• No boundaries - Grow, develop and thrive, just a little bit each day
• Caravan of Love - Bring the energy, and be part of the change you want to see in the world
• Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way

Sustainability

We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets.

Diversity & Inclusion

Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.