Restaurant Manager

Rokarestaurant; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

World-class training

Global opportunities

Family meals

Rewards & Recognition

Dining discounts

Job summary

ROKA Charlotte Street in London is seeking a Restaurant Manager to lead front‑of‑house operations with warmth and professionalism. You will role‑model high service standards and inspire your team to deliver an unforgettable guest experience from arrival to departure.

You will champion ROKA’s hospitality values in a fast‑paced setting, ensure seamless service, and maintain the brand’s renowned guest experience across shifts.

Qualifications

• Proven experience as ARM or RM in high-volume restaurant environment.

Responsibilities

• Lead front-of-house team to deliver warm, memorable guest experiences.

Skills

Hospitality

Guest service

Team leadership

Customer focus

Fast-paced environment

Job description

Restaurant Manager - ROKA Charlotte Street

ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

About the Role

We are seeking an enthusiastic Restaurant Manager to join our vibrant team at ROKA Charlotte Street. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.

Our Restaurant Managers are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.

Our Ideal Restaurant Manager

You’ll embody our values and bring:

• A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
• Proven experience as an Assistant Restaurant Manageror Restaurant Manager in a quality, high-volume restaurant environment
• A collaborative spirit, thriving as part of a large and dynamic team
• A warm, customer-focused approach, with the ability to create memorable moments for every guest

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivaled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.

Working at ROKA offers more than just a job – it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.

It’s a place where passion meets opportunity, and where every team member is valued for their contribution.