Commis Waiter/Waitress

Roka - Charlotte Street; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Staff meals

Training

Career progression

Job summary

ROKA Charlotte Street in London is seeking a Commis Waiter/Waitress to join our front-of-house team. You will deliver a warm welcome, assist with service, and uphold the brand’s high standards in a fast-paced, premium dining environment.

With prior experience in a premium restaurant and a genuine passion for hospitality, you will thrive in a collaborative team that values guests, detail, and consistency. We offer world-class training, international opportunities, and staff meals alongside a

Qualifications

• Experience as Commis Waiter/Waitress in a premium, high-volume restaurant.
• Genuine love for hospitality and guest-focused approach.
• Thrives in a fast-paced environment and maintains composure under pressure.
• Collaborative team player with excellent communication.

Responsibilities

• Provide warm welcome and attentive service to guests.
• Assist senior staff to deliver a seamless dining experience.
• Maintain high standards of hospitality and cleanliness.
• Support smooth service during busy periods.

Skills

Hospitality

Customer service

Teamwork

Food & service knowledge

Job description

Commis Waiter/Waitress - ROKA Charlotte Street

ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

About the Role

We are seeking an enthusiastic Commis Waiter/Waitress to join our vibrant team at ROKA Charlotte Street. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.

Our Commis Waiters/Waitresses are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.

Our I deal Commis Waiter/Waitress

You’ll embody our values and bring:

• A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
• Proven experience as a Commis Waiter/Waitress in a premium, high-volume restaurant environment
• A collaborative spirit, thriving as part of a large and dynamic team
• A warm, customer-focused approach, with the ability to create memorable moments for every guest

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.

Working at ROKA offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.

It’s a place where passion meets opportunity, and where every team member is valued for their contribution.