Restaurant Host - Epsom, Surrey

Royal Automobile Club; Ewell; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual staff bonus

Free meals on duty

Paid birthday day off

Generous pension

Free onsite parking

Free shuttle bus to Epsom station

Perkbox discount scheme

European RAC cover

Interest-free season ticket loan

Employer-paid health cash plan

24/7 Employee Assistance Programme

Staff parties

Job summary

Royal Automobile Club is seeking a passionate Restaurant Host for Woodcote Park clubhouse, delivering a unique arrival experience for members and guests with exceptional service and attention to detail.

You'll manage front desk and restaurant bookings, handle special requirements, and work as part of a team in a luxury private members club with first-class dining and hospitality standards. Reception experience and a calm, professional manner are essential to thrive in this role.

Qualifications

• Experience in a customer-facing role.
• Experience managing front desk and restaurant bookings.
• Reception experience in a similar environment.
• Excellent communication and teamwork are essential.

Skills

Customer-facing

Front desk bookings

Problem solving

Communication

Reception experience

Hospitality

Team player

Job description

We are looking for a passionate Restaurant Host to provide a unique and individual arrival experience for members and their guests. Working in our prestigious Woodcote Park clubhouse with views overlooking our stunning grounds and golf courses, we are committed to delivering exceptional service to our members.

• Previous experience in a customer-facing role
• Demonstrable organisational skills to managing the front desk and restaurant bookings to ensure all special requirements are met
• Problem solving skills
• Ability to remain calm under pressure, Reception experience essential in a similar environment.
• Excellent communication skills
• Hospitality experience is preferred
• Team player
  The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
  Annual staff bonus
• Free meals on duty
• Paid birthday day off
• Generous pension
• Free onsite parking at Woodcote Park clubhouse
• Free shuttle bus from Epsom station
• Perkbox discount scheme
• European RAC cover
• Interest‑free season ticket loan
• Employer‑paid health cash plan
• 24/7 Employee Assistance Programme
• Staff parties, Heritage- Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
• Excellence- Excellence is not an achievement; it is something we strive for every day.
• Accountability- Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
• Respect- Showing consideration and understanding to our members and colleagues.
• Trust- Acting with fairness, honesty and integrity.
• Sustainability- Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.