Restaurant Host (Casual)

eastlandsvsl; Manchester; On-site; GBP 12,000 - 18,000; Full time

Job summary

Etihad Campus is seeking a Host at Medlock Square, a premium hospitality destination attached to the Etihad Stadium and Co-op Live. You will play a pivotal role in creating a warm, confident welcome for guests across premium restaurant environments and events.

Working closely with the Restaurant Management team, you will assist with reservations, guest flow and ensuring each guest receives exceptional service from arrival to departure, including VIP experiences on matchdays and major events.

Qualifications

• Hospitality or customer service experience preferred.
• Excellent communication and welcoming demeanour.

Responsibilities

• Be the first and last point of contact for guests, providing a warm, confident welcome across premium restaurant environments.

Job description

Medlock Square marks a bold new chapter in the evolution of the Etihad Campus — a vibrant, year‑round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co‑op Live arena.

Named after the River Medlock that runs beneath the site, the development celebrates Manchester’s industrial heritage while shaping its next era of city‑defining experiences. Manchester is known worldwide for its sport, music and entertainment — and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city’s position as one of Europe’s most dynamic, fast‑growing destinations.

At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all‑day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high‑quality hospitality all week long and across the events calendar.

As a Host, you will be the first and last point of contact for our guests, creating a warm, confident and memorable welcome across our premium restaurant environments.

This is a role rooted in elevated, lifestyle-led hospitality, where every interaction contributes to the guest experience. You will help create a sense of arrival that feels personal, seamless and effortless while ensuring guests are cared for throughout their visit.

Working closely with the Restaurant Management team and Front of House colleagues, you will support reservations, manage guest flow and ensure every guest receives exceptional service from the moment they arrive until they depart.

On matchdays and major events, you will help deliver a high-volume VIP hospitality operation while maintaining the same attention to detail, professionalism and guest focus expected within our premium venues.