Restaurant Host

IHG Hotels & Resorts; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free meals on duty

Hotel/Restaurant discounts

IHG perks and wellness benefits

Wagestream access

Job summary

IHG Hotels & Resorts in London is seeking a Host for Theo Randall’s Cucina Italiana in Mayfair. Represent the brand with warmth and precision as the first touchpoint of an award-winning dining experience.

You will coordinate reservations, seat guests, and stay aligned with the restaurant’s Italian hospitality philosophy. A polished, guest-focused mindset and flexibility for varied shifts, including weekends, are essential.

Qualifications

• Experience in a luxury or high-end setting.
• Excellent guest service and communication skills.
• Flexible to work weekends and evenings.

Responsibilities

• Welcome guests with a polished, personable style that reflects Theo Randall’s Cucina Italiana.
• Manage the reservations and seating plan with accuracy, collaborating closely with the management team.
• Escort guests to tables with confidence, balancing operational efficiency with a personal touch.
• Develop a deep understanding of Theo Randall’s seasonal menus, artisanal ingredients, and cooking philosophy.
• Speak confidently about dishes, daily specials, suppliers, and the restaurant’s approach to Italian regional cuisine.
• Partner seamlessly with the front-of-house, bar and kitchen teams to ensure a smooth service flow.
• Communicate guest notes, preferences, and relevant details promptly to managers and service staff.

Skills

Guest service

Communication skills

Team player

Flexibility

Job description

InterContinental London Park Lane, we are looking for a

Host to join the team our team in Theo Randall’s fine dining Italian Restaurant in Mayfair, Central London with an immediate start!

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

As our

Host, you represent the understated elegance and heartfelt Italian hospitality at the core of Theo Randall’s dining experience. You are the first touchpoint in a restaurant known for its award-winning cuisine, welcoming atmosphere, and InterContinental service culture. Your presence sets the rhythm for a guest journey defined by warmth, precision, and genuine connection.

Key Responsibilities:

Welcome guests with a polished, personable style that reflects the relaxed sophistication of Theo Randall’s Cucina Italiana.

Manage the reservations and seating plan with accuracy, collaborating closely with the management team.

Escort guests to their tables with confidence, balancing operational efficiency with a personal touch.

Develop a deep understanding of Theo Randall’s seasonal menus, artisanal ingredients, and cooking philosophy.

Speak confidently about dishes, daily specials, suppliers, and the restaurant’s approach to Italian regional cuisine.

Partner seamlessly with the front-of-house, bar, and kitchen teams to ensure a consistently smooth service flow.

Communicate guest notes, preferences, and relevant details promptly to managers and service staff.

Requirements:

Previous experience in a similar role in a high-end or luxury setting.

Strong communication and guest service skills.

Positive attitude and team-player mindset.

Flexibility to work varied shifts, including weekends and evenings.

We are committed to offer and provide our Host with a competitive salary and a large range of benefits. £31,304 full time salary plus TRONC, paid overtime and great IHG perks including:

Free meals on duty.

Amazing discounts for our hotels and restaurants around the world for you and your friends & family.

50% discount in our F&B outlets

Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.

Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!

On top of these great benefits, we also provide:

28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)

Access to

Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

Company sick pay and life insurance for every employee

Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities

Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.