Restaurant Host

IC - London Park Lane (LONHB); City of Westminster; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Free meals on duty

Hotel and restaurant discounts

Holiday entitlement and wellbeing

Job summary

InterContinental London Park Lane, part of IHG Hotels & Resorts, is seeking a Host for Theo Randall’s fine dining Italian restaurant in Mayfair, Central London, with an immediate start.

You will be the first touchpoint in a renowned dining experience, ensuring warmth, precision, and genuine connection. The role demands presenting the brand’s service culture while collaborating across front-of-house and kitchen teams.

Qualifications

• Experience in a high-end or luxury setting.
• Strong communication and guest service skills.
• Positive attitude and team‑player mindset.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Welcome guests with polished, personable style reflecting Theo Randall’s Cucina Italiana.
• Manage reservations and seating plan with accuracy, coordinating with management.
• Escort guests to tables with confidence and warmth, balancing efficiency and care.
• Develop understanding of Theo Randall’s seasonal menus and ingredients.

Skills

Luxury hospitality

Guest service

Communication

Team player

Job description

At InterContinental London Park Lane, we are looking for a Host to join the team our team in Theo Randall’s fine dining Italian Restaurant in Mayfair, Central London with an immediate start!

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award‑winning seasonal cuisine.

As our Host, you represent the understated elegance and heartfelt Italian hospitality at the core of Theo Randall’s dining experience. You are the first touchpoint in a restaurant known for its award‑winning cuisine, welcoming atmosphere, and InterContinental service culture. Your presence sets the rhythm for a guest journey defined by warmth, precision, and genuine connection.

Key Responsibilities:

• Welcome guests with a polished, personable style that reflects the relaxed sophistication of Theo Randall’s Cucina Italiana.

• Manage the reservations and seating plan with accuracy, collaborating closely with the management team.

• Escort guests to their tables with confidence, balancing operational efficiency with a personal touch.

• Develop a deep understanding of Theo Randall’s seasonal menus, artisanal ingredients, and cooking philosophy.

• Speak confidently about dishes, daily specials, suppliers, and the restaurant’s approach to Italian regional cuisine.

• Partner seamlessly with the front-of-house, bar, and kitchen teams to ensure a consistently smooth service flow.

• Communicate guest notes, preferences, and relevant details promptly to managers and service staff.

Requirements:

• Previous experience in a similar role in a high-end or luxury setting.

• Strong communication and guest service skills.

• Positive attitude and team‑player mindset.

• Flexibility to work varied shifts, including weekends and evenings.

We are committed to offer and provide our Host with a competitive salary and a large range of benefits. £31,304 full time salary plus TRONC, paid overtime and great IHG perks including:

• Free meals on duty.

• Amazing discounts for our hotels and restaurants around the world for you and your friends & family.

• 50% discount in our F&B outlets

• Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.

• Our generous refer a friend scheme.

• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!

On top of these great benefits, we also provide:

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)

• Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

• Company sick pay and life insurance for every employee

• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities

Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.