Restaurant & Guest Services Assistant — Flexible Shifts

Caledonian Leisure Ltd

Stronafyne

On-site

GBP 17,000 - 21,000

Full time

13 days ago
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Benefits offered by this job

Employee discounts
Company pension
Live-in housing
Free staff parking

Job summary

Caledonian Hotel Collection is seeking a Restaurant Assistant to join our busy restaurant team in Scotland. You will help serve food and drink, maintain high guest service standards, and ensure a friendly, efficient operation across all shifts.

A visible presence in the hotel will help handle requests and upsell where appropriate. Candidates should have excellent customer service, a can-do attitude, strong communication, and the ability to work well in a team within a fast-paced environment.

Qualifications

  • Excellent customer service skills.
  • Demonstrate a can-do attitude.
  • Demonstrate self-motivation and ability to work in a fast-paced work environment.
  • Excellent communication skills with a collaborative approach to colleagues and customers.
  • Ability to work in a team.
  • Ability to work a flexible shift pattern.

Responsibilities

  • Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
  • Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
  • To up sell products where possible.
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
  • Assist and positively contribute to the smooth running of the restaurant department.

Skills

Customer service
Can-do attitude
Self-motivation
Communication
Teamwork
Flexible shifts

Job description

Caledonian Hotel Collection is seeking a Restaurant Assistant to join our busy restaurant team in Scotland. You will help serve food and drink, maintain high guest service standards, and ensure a friendly, efficient operation across all shifts.

A visible presence in the hotel will help handle requests and upsell where appropriate. Candidates should have excellent customer service, a can-do attitude, strong communication, and the ability to work well in a team within a fast-paced environment.

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