Restaurant & Guest Services Assistant — Flexible Shifts

Caledonian Leisure Ltd; Stronafyne; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Company pension

Live-in housing

Free staff parking

Job summary

Caledonian Hotel Collection is seeking a Restaurant Assistant to join our busy restaurant team in Scotland. You will help serve food and drink, maintain high guest service standards, and ensure a friendly, efficient operation across all shifts.

A visible presence in the hotel will help handle requests and upsell where appropriate. Candidates should have excellent customer service, a can-do attitude, strong communication, and the ability to work well in a team within a fast-paced environment.

Qualifications

• Excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Responsibilities

• Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• Assist and positively contribute to the smooth running of the restaurant department.

Skills

Customer service

Can-do attitude

Self-motivation

Communication

Teamwork

Flexible shifts

Job description

Caledonian Hotel Collection is seeking a Restaurant Assistant to join our busy restaurant team in Scotland. You will help serve food and drink, maintain high guest service standards, and ensure a friendly, efficient operation across all shifts.

A visible presence in the hotel will help handle requests and upsell where appropriate. Candidates should have excellent customer service, a can-do attitude, strong communication, and the ability to work well in a team within a fast-paced environment.