Restaurant Assistant

Caledonian Leisure Ltd; Callander; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Company pension

Live-in accommodation possible

Free staff parking

Job summary

Caledonian Hotel Collection is seeking a Restaurant Assistant to support daily restaurant service in the on-site dining area. You will help serve food and drink, assist guests, and uphold hospitality standards in a fast-paced environment.

The role emphasizes customer service, teamwork, and flexible shifts, with potential live-in accommodation and staff parking, plus employee discounts and a pension. You will contribute to guest satisfaction and the smooth operation of the restaurant.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Collaborative approach with colleagues and customers.

Responsibilities

• Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• Assist and positively contribute to the smooth running of the restaurant department.

Skills

Customer service

Team player

Flexible shifts

Communication

Job description

Restaurant Assistant

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

• Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• Assist and positively contribute to the smooth running of the restaurant department.

About you

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
• Possible Live-in accommodation
• Free staff parking – hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.