Restaurant GM: Lead Teams, Elevate Performance & Experience

Kentucky Fried Chicken (KFC); Lichfield; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

BONUS

Extra holiday

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a dynamic restaurant leader who takes full ownership of daily performance, guest experience and team culture. You will drive results, manage shifts, and ensure standards are not only met but exceeded.

This role demands hands-on leadership, a focus on coaching and developing people, strict operational discipline, and a commitment to delivering a safe, clean, and compliant operation every day.

Qualifications

• Demonstrated experience leading teams in a fast-paced environment.
• Ability to train, coach and raise team performance.
• Strong focus on operations, safety, and compliance.

Responsibilities

• Lead from the front to drive performance, hit goals, and set the vibe.
• Build and coach a high-performing team and foster a strong culture.
• Own KPIs and push the team to deliver every shift.
• Oversee admin tasks: rosters, stock, and reporting.
• Enhance guest experience and turn first-time guests into regulars.

Skills

Team leadership

People development

Operations management

Compliance

Job description

KFC in the United Kingdom is seeking a dynamic restaurant leader who takes full ownership of daily performance, guest experience and team culture. You will drive results, manage shifts, and ensure standards are not only met but exceeded.

This role demands hands-on leadership, a focus on coaching and developing people, strict operational discipline, and a commitment to delivering a safe, clean, and compliant operation every day.