Restaurant GM: Lead Team, Elevate Guest Experience

KFC South East; Greater London; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Salary £38k–£42k per year

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC South East is looking for a Restaurant General Manager who can lead from the front, own the restaurant, and drive performance while building a motivated team. You will manage KPIs, improve guest experience, and ensure smooth daily operations with strong leadership.

We value people who can train and coach others, foster a positive culture, and keep operations clean, compliant, and efficient even in busy times. Join us to grow your career and shape guest experiences across our sites.

Qualifications

• Experience leading restaurant teams.
• Strong people management and communication skills.
• Ability to drive KPI performance and maintain standards.

Responsibilities

• Lead like you mean it — own the restaurant and drive performance.
• Build a team worth following through training, coaching and motivation.
• Smash the targets by owning KPIs and pushing the team to deliver.
• Keep it tight with rosters, stock and reporting to ensure smooth operations.
• Make the guest experience unforgettable with memorable moments.

Skills

Leadership

Team building

Operations management

Guest experience

Job description

KFC South East is looking for a Restaurant General Manager who can lead from the front, own the restaurant, and drive performance while building a motivated team. You will manage KPIs, improve guest experience, and ensure smooth daily operations with strong leadership.

We value people who can train and coach others, foster a positive culture, and keep operations clean, compliant, and efficient even in busy times. Join us to grow your career and shape guest experiences across our sites.