Restaurant GM: Lead Performance, Build A Top Team

KFC South East; Guildford; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Bonus

Extra holidays

Life assurance

Free chicken

Staff discount

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager to lead from the front, take full ownership of the restaurant, and drive performance while building a team that exceeds standards. You will own the numbers, the vibes, and the guest experience, ensuring smooth operations and a thriving workplace.

You will focus on coaching, performance management, and creating moments that convert first-time guests into regulars, while upholding brand standards and delivering exceptional service.

Qualifications

• Experience leading restaurant teams.
• Proven ability to drive performance and hit targets.
• Strong focus on guest experience and quality standards.

Responsibilities

• Lead from the front, own the restaurant and drive performance.
• Build and coach a high-performing team to raise the standard.
• Own KPIs and push the team to deliver every shift.
• Keep admin tasks like rosters, stock, and reporting up to date.
• Create memorable guest experiences that turn first-time visitors into regulars.

Skills

Team leadership

Performance management

Operations management

KPI ownership

Guest experience

People skills

Job description

KFC is seeking a Restaurant General Manager to lead from the front, take full ownership of the restaurant, and drive performance while building a team that exceeds standards. You will own the numbers, the vibes, and the guest experience, ensuring smooth operations and a thriving workplace.

You will focus on coaching, performance management, and creating moments that convert first-time guests into regulars, while upholding brand standards and delivering exceptional service.