Restaurant General Manager: Lead People, Drive Performance

KFC North; Quarrington; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Free chicken & chips every shift

25% staff discount

Gym discounts

Life assurance

Extra holiday

Wellbeing support

200+ high street perks & cashback

Job summary

KFC is seeking a Restaurant General Manager to lead from the front, own the restaurant, and drive performance across all areas of operations. You will shape the team culture, manage KPIs, and ensure an outstanding guest experience while upholding brand standards.

Responsibilities include roster planning, stock control, and reporting, with a focus on delivering consistent results and a welcoming environment for both guests and team members.

Qualifications

• You’ve led teams and driven performance to meet or exceed standards.
• Strong people leadership with coaching and development mindset.
• Experience managing restaurant operations, costs, and guest experience.

Responsibilities

• Lead the restaurant and own performance, KPIs, and guest vibe.
• Build and coach a high-performing team to raise standards.
• Own shift-by-shift operations: rosters, stock, reporting and compliance.
• Ensure smooth behind-the-scenes operations and administration.
• Create memorable guest experiences that turn first-timers into regulars.

Skills

Lead from front

Team leadership

Operations management

Guest experience

KPI management

Job description

KFC is seeking a Restaurant General Manager to lead from the front, own the restaurant, and drive performance across all areas of operations. You will shape the team culture, manage KPIs, and ensure an outstanding guest experience while upholding brand standards.

Responsibilities include roster planning, stock control, and reporting, with a focus on delivering consistent results and a welcoming environment for both guests and team members.