Restaurant GM: Lead Teams, Drive Performance & Experience

KFC South West; Devon and Torbay; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC South West is looking for a Restaurant General Manager to lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that exceeds standards. You will own the numbers, the vibe, and the guest experience, ensuring smooth operations and a thriving team culture.

In this role you will train, coach, and motivate staff, manage rostering and stock, and drive KPIs every shift. A strong focus on guest satisfaction and compliant operations is essential.

Qualifications

• Experience leading restaurant teams and driving performance.
• Ability to recruit, train and motivate staff while maintaining standards.
• Strong focus on guest experience and store performance.

Responsibilities

• Lead from the front and own restaurant performance.
• Build and motivate a high-performing team.
• Hit KPIs and drive shifts to meet targets.
• Oversee rostering, stock, and reporting to keep operations smooth behind the scenes.
• Create memorable guest experiences to turn first-time guests into regulars.

Skills

Team leadership

Performance coaching

Operational excellence

People management

Job description

KFC South West is looking for a Restaurant General Manager to lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that exceeds standards. You will own the numbers, the vibe, and the guest experience, ensuring smooth operations and a thriving team culture.

In this role you will train, coach, and motivate staff, manage rostering and stock, and drive KPIs every shift. A strong focus on guest satisfaction and compliant operations is essential.