Restaurant GM: Lead, Elevate & Own the Experience

KFC South West; Southampton; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pay rate: £38,000 - £42,000

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager in the United Kingdom. You will lead from the front, owning the restaurant's performance, vibe and guest experience, while building a strong team that upholds standards and delivers great results.

You’ll manage operations, training, and daily administration to keep everything running smoothly, ensuring guests enjoy a standout experience and staff feel valued and motivated.

Qualifications

• Experience leading restaurant teams.
• Proven track record of hitting performance targets.
• Excellent stakeholder communication.
• Ability to handle fast-paced environments.

Responsibilities

• Lead like you mean it — take full ownership of the restaurant and drive performance, hit goals, and set the vibe.
• Build a team worth following — train, coach and motivate to raise the standard.
• Smash the targets — own KPIs and push the team to deliver every shift, every day.
• Keep it tight — manage rosters, stock, and reporting to keep operations smooth behind the scenes.
• Make the guest experience unforgettable — create moments that turn first-timers into regulars.

Skills

People leadership

Team development

Operations management

Customer experience

Communication

Tools

POS systems

Inventory management software

Job description

KFC is seeking a Restaurant General Manager in the United Kingdom. You will lead from the front, owning the restaurant's performance, vibe and guest experience, while building a strong team that upholds standards and delivers great results.

You’ll manage operations, training, and daily administration to keep everything running smoothly, ensuring guests enjoy a standout experience and staff feel valued and motivated.