Restaurant General Manager (Plumstead)

Gravity Recruit; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

Plumstead is seeking an experienced Restaurant General Manager to lead the day-to-day operations of a large, fast-paced QFS site. You will supervise a sizeable team and shifts, ensuring compliance, safety and exceptional service at all times.

With a background in hospitality or QFS/QSR, you will drive optimal site performance, staffing efficiency and commercial KPIs, and remain highly organised with a customer-centric approach.

Qualifications

• Experience leading large, fast-paced teams in hospitality or QFS/QSR environments.
• Strong focus on customer service and delivering high standards of service.
• Experience with P&L awareness and commercial awareness.

Responsibilities

• Oversee day-to-day operations of a large, high-volume site.
• Manage a large team of colleagues and shift managers.
• Ensure compliance, safety and service standards are consistently excellent.
• Drive efficient site operations, staffing, standards and KPI performance.

Skills

Team management

Operational excellence

Customer service focus

Hospitality background

P&L understanding

Job description

Restaurant General Manager - Plumstead

Our client are a leading Quick Food Service Operator with an instantly recognisable brand. They operate restaurants across the UK and due to a planned expansion they now require a number of new hires to support them through the next phase of their growth.

We are looking to recruit a number of Restaurant General Managers across geographical areas to support new locations as they open. Therefore we are looking to recruit flexible individuals who can commute easily across the Area.

The Role

• Your role will be to look after the day to day running of a large, fast paced, high volume QFS site.
• Managing a large team of colleagues and shift managers
• You will be responsible for ensuring the levels of compliance, safety and service of exceptional at all times.
• Ensuring the efficient running of the site, including standards, staffing, operations and commercial KPI's.

The Person

• You will ideally come from a fast paced Hospitality or QFS / QSR background, however we would also welcome candidates to apply from high volume Retail backgrounds.
• You will have experience of managing medium to large sized teams.
• You will be highly organised and able to display high levels of operational compliance.
• Commercially aware with an understanding of P&L
• Passionate about service and able to display clear examples of putting the customer at the heart of everything you do.

The Package

£35,000 to £40,000 basic salary DOE + Exceptional package and development opportunities.

This an exciting time to join a business that truly invests in its people, with a market leading development programme to held up skill and further develop people to the next level.