Restaurant General Manager - Lead, Inspire & Drive Results

KFC UK; Kilmarnock; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK in Scotland is seeking a hands-on leader to own the restaurant and drive performance while building a strong team that consistently exceeds standards. You will manage KPIs, guest experience, and operations to ensure smooth daily runs and a thriving work environment.

The role focuses on coaching and developing staff, maintaining compliant operations, and delivering exceptional guest moments that turn first-time visitors into regulars.

Qualifications

• Experience leading restaurant teams or equivalent frontline operations.
• Proven ability to manage staffing, training, and performance conversations.
• Track record of meeting or exceeding performance KPIs in a fast-paced environment.

Responsibilities

• Lead like you mean it – drive performance, hit goals, and set the vibe.
• Build a team worth following – train, coach, and motivate your people so they raise the bar.
• Smash the targets – own KPIs and push the team to deliver every shift, every day.
• Keep it tight – manage rosters, stock, and reporting for smooth operations behind the scenes.
• Make the guest experience unforgettable – turn first-time guests into regulars.

Skills

Team leadership

People management

Operational excellence

KPI drive

Job description

KFC UK in Scotland is seeking a hands-on leader to own the restaurant and drive performance while building a strong team that consistently exceeds standards. You will manage KPIs, guest experience, and operations to ensure smooth daily runs and a thriving work environment.

The role focuses on coaching and developing staff, maintaining compliant operations, and delivering exceptional guest moments that turn first-time visitors into regulars.