Restaurant General Manager: Lead, Grow, & Elevate Teams

Shark Club UK; Crawley; On-site; GBP 42,000 - 62,000; Full time

Job summary

Shark Club UK is seeking an inspiring General Manager to lead our Crawley venue. You will drive hospitality excellence, develop a high-performing team, and oversee all operational and financial aspects of the business.

You will mentor senior leaders, shape the guest experience, and implement initiatives to hit financial targets while maintaining brand standards and a culture of inclusion.

Qualifications

• 3+ years previous experience leading a full-service restaurant or bar.
• Strong leadership and people development skills.
• Proven ability to manage P&L, budgets and financial targets.
• Excellent communication, both written and verbal, with staff at all levels.

Responsibilities

• Lead all restaurant operations, ensuring a positive culture and hospitality excellence.
• Develop leadership positions and role-model superior guest experiences.
• Oversee hiring, onboarding and weekly scheduling to meet labour targets.
• Drive initiatives to achieve financial targets and performance goals.
• Maintain property standards and ensure exceptional guest satisfaction.

Skills

People leadership

Operational excellence

Financial management

Team development

Brand ambassador

Communication skills

Planning and administration

Market awareness

Training others

Customer service

Job description

Shark Club UK is seeking an inspiring General Manager to lead our Crawley venue. You will drive hospitality excellence, develop a high-performing team, and oversee all operational and financial aspects of the business.

You will mentor senior leaders, shape the guest experience, and implement initiatives to hit financial targets while maintaining brand standards and a culture of inclusion.