Restaurant General Manager - Lead Growth & Guest Experience

Shark Club UK; Three Bridges; On-site; GBP 55,000 - 75,000; Full time

Job summary

Shark Club UK is seeking an outstanding General Manager to lead our team in delivering a premium restaurant experience. You will cultivate a positive culture, mentor leaders, and model hospitality while overseeing all operations and financial performance. The role emphasizes developing people, staying on top of trends in food and drink, and driving guest satisfaction. You will work with senior leaders to grow your career as our network expands across the UK and Ireland.

Qualifications

• 3+ years experience leading a full-service restaurant or bar.
• Proven ability to develop and motivate teams.
• Excellent written and spoken communication skills.
• Strong planning and administrative capabilities.
• Ability to drive financial performance and guest satisfaction.

Responsibilities

• Manage and lead all restaurant operations and finances.
• Maintain a positive culture and mentor leadership positions.
• Ensure exceptional guest satisfaction and service standards.
• Oversee hiring, training, and weekly schedules across departments.
• Drive initiatives to achieve financial targets and performance goals.

Skills

Restaurant leadership

People development

Leadership ability

Communication

Organizational skills

Brand ambassadorship

Training others

Goal setting

Marketing mindset

Job description

Shark Club UK is seeking an outstanding General Manager to lead our team in delivering a premium restaurant experience. You will cultivate a positive culture, mentor leaders, and model hospitality while overseeing all operations and financial performance. The role emphasizes developing people, staying on top of trends in food and drink, and driving guest satisfaction. You will work with senior leaders to grow your career as our network expands across the UK and Ireland.