Restaurant General Manager: Lead Guest Experience & Growth

Hesketh James; Greater London; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Performance bonus

Restaurant discounts

Private medical care

Free meals on duty

Wellness program

Career progression

Job summary

Hesketh James is seeking a superstar General Manager for a popular, growing restaurant operator in Greater London. You will be fully P&L accountable and responsible for delivering an exceptional guest experience across every shift.

You will lead and develop the team, recruit and mentor, and drive performance through a structured training plan. The role offers a competitive salary up to £45,000 plus bonus, service charge and benefits, plus staff discounts.

Qualifications

• You will be a passionate restaurant general manager with a proven track record of delivering results.
• Ambitious and eager to learn a high-growth concept.
• Able to multi-task and perform under pressure.
• Capable of recruiting, training, mentoring and inspiring a team.
• Committed to impeccable guest service and continuous performance improvement.

Responsibilities

• Fully P&L accountable for restaurant performance.
• Deliver an exceptional guest experience across all shifts.
• Engage and motivate the team, maintaining clear succession plans.

Skills

Guest experience

Team leadership

Multi-tasking

Staff development

Customer service

Job description

Hesketh James is seeking a superstar General Manager for a popular, growing restaurant operator in Greater London. You will be fully P&L accountable and responsible for delivering an exceptional guest experience across every shift.

You will lead and develop the team, recruit and mentor, and drive performance through a structured training plan. The role offers a competitive salary up to £45,000 plus bonus, service charge and benefits, plus staff discounts.