general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate General Manager to lead a vibrant team in York. This role emphasizes cultivating an inclusive work culture while delivering exceptional guest experiences. You will coach emerging leaders, manage financial performance, and drive restaurant success. With a commitment to diversity and individuality, the company offers a supportive environment where your leadership can shine. Enjoy a range of benefits, including a generous bonus scheme and industry-leading family-friendly policies, making this an exciting opportunity for those looking to make a significant impact.

Benefits

Bonus scheme up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off food for friends and family

Family-friendly policies with generous parental leave

Opportunity to experience new menus first

Recognition program

Pension scheme

Gym memberships

Qualifications

• Strong financial skills including budgeting and inventory management.
• Proven ability to cultivate an inclusive work culture.

Responsibilities

• Motivate and inspire the team to exceed expectations.
• Deliver exceptional guest experiences through effective leadership.

Skills

Emotional Intelligence

Coaching and Mentoring

Financial Management

Problem Solving

Team Building

Job description

general manager - Inclusive Work Culture Promoter (Hiring Immediately), york

Client: wagamama

Location: York

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full Time

At wagamama, with over 165 restaurants, we celebrate diversity and individuality, prioritizing personality over perfection—be you, be wagamama. We are looking for a general manager to lead and inspire our team, ensuring high standards and delivering exceptional guest experiences.

The Role

As a general manager, you will motivate your team to exceed expectations, coach and develop emerging leaders, and drive restaurant performance to achieve outstanding results.

About You

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring others.
• Dedicated to delivering excellent guest experiences, ensuring every interaction reflects exceptional service and empowering your team to do the same.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing, using data to inform decisions and foster continuous improvement.
• Committed to building and nurturing your team, supporting their personal and professional growth from recruitment onwards.
• Care about creating an inclusive environment where team members feel respected, valued, and able to flourish.
• A proactive problem solver, capable of quick decision-making and thinking on your feet.

What’s In It For You

• Bonus scheme—up to £8,000 annually
• Access up to 30% of earnings before payday with wagestream
• Private medical insurance
• Free food on shift, plus 50% off outside work for friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Opportunity to experience new menus first
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'love above the door' legend through our national recognition program

Additional benefits include pension scheme, holiday allowance, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.