Restaurant General Manager

Wendys; Dudley; On-site; GBP 26,000 - 35,000; Full time

Job summary

A leading fast-food restaurant chain is seeking a Restaurant Manager to oversee operations and lead a talented team. The role demands strong leadership skills and a passion for delivering excellent customer service while managing daily operations. You will be responsible for team development, driving sales, and ensuring food quality standards are met.

Benefits

Competitive Salary + Bonus Structure

Free meals and family discounts

Defined career path and training

Qualifications

• 3 years of line operations experience in a fast-paced environment.
• 4 years of management experience.
• Experience leading teams in food service is a plus.

Responsibilities

• Lead a multi-talented team while ensuring operational excellence.
• Manage staffing levels and enhance team performance.
• Drive store sales and profit goals through effective management.

Skills

Leadership

Team Development

Customer Service

Education

Management Experience

Job description

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At Wendy’s, we’re one big family. And we’re expanding into the United Kingdom. Bring your real self and let’s do this thing. And have some fun, too. We keep it real. It’s our personality.

We get that everyone has their unique cravings. For that just-right burger. For that great new job. You know what you want, and we’ll embrace that when you work here. Flexibility. Fun. The feeling that you can just be you.

ALL THE BENEFITS

• Competitive Salary + Bonus Structure.
• Free meals and family discounts.
• Defined career path and training.

WHAT YOU'LL DO

• Lead a multi-talented team.
• You're in charge of all people and operations for a Wendy's restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• You give and take direction like a pro. You’re passionate about developing employees with the goal to maximize their contributions and future promotability.
• You ensure proper staffing levels by utilizing ongoing systems for the recruitment, development, recognition and retention of restaurant crew and management.
• You work with Human Resources to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
• This one's a no-brainer: you're in charge of increasing store sales and profit goals.

WHAT YOU BRING TO THE TABLE:

• Experience of leading people, even better if you did it in a food service environment.
• 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
• 4 years of management experience.
• Flexibility to work 45-hour work weeks, must be available all-day parts and days of the week.

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.