Restaurant General Manager

TN United Kingdom; Cheltenham; On-site; GBP 37,000 - 43,000; Full time

Job summary

Join a dynamic team as a General Manager at an exciting restaurant, where you will lead with passion and inspire your team to deliver outstanding hospitality. This role offers the opportunity to create memorable experiences for guests while fostering a supportive environment for team growth. With a commitment to excellence and a focus on operational efficiency, you will play a pivotal role in driving success. Enjoy a range of perks including discounts, career development opportunities, and a supportive work culture. If you are ready to embrace challenges and make a real impact, this is the perfect opportunity for you.

Benefits

Bonus and Commission Schemes

50% off food and drink

Free meals on shift

Birthday off

Employee Assistance Programme

Voluntary Bupa dental cover

Career development opportunities

Qualifications

• 3+ years as a General Manager or senior manager in hospitality.
• Strong commercial awareness with P&L management experience.

Responsibilities

• Lead and inspire a high-performing team to deliver exceptional guest experiences.
• Make real-time decisions in a fast-paced environment.

Skills

Team Leadership

Customer Service

Operational Efficiency

Problem Solving

Communication Skills

Education

Experience in Hospitality Management

Job description

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Up to £37,000 plus tronc and bonus - 42 hour contract!

Our Role

As a General Manager at Prezzo, you’ll be at the heart of your restaurant, leading your team to success while delivering exceptional Italian hospitality. We’re looking for someone who can inspire and develop their team, creating a workplace where everyone feels valued and has the opportunity to grow.

You'll be great at building relationships with both guests and team members, showcasing an environment where our values shine. Most importantly, you’ll embrace our belief that nothing is too much trouble when it comes to making our guests happy—because at Prezzo, success isn’t just about great dining, it’s about creating better careers and better moments for everyone involved.

Prezzo is a place where you can learn, lead, and love what you do, in an environment where everyone is valued, encouraged, and supported to grow. Whether you’re supporting other team members, enhancing guest experiences, or finding new ways to improve what we do, you’ll be making a real impact every day.

We celebrate achievements confidently, proudly, joyfully—and always together.

Our Person

We’re looking for someone who is:

• Passionate about hospitality and committed to delivering outstanding guest experiences.
• A strong, people-focused leader who can develop and inspire a high-performing team.
• Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.
• Adaptable and proactive, making real-time decisions in a fast-paced environment.
• Focused on excellence — whether in service, cleanliness, compliance, or team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making real-time decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalized, and exceeds expectations. Collaboration is key—we work closely as a team, across both restaurant and support centre, to align with operational, commercial, and guest-focused goals, ensuring we deliver excellence in everything we do. Working in an exciting, evolving business, you’ll be adaptable, proactive, and ready to take on new challenges to support both your own career growth and that of your team.

Experience We Value

• 3+ years of experience as a General Manager or senior manager in the hospitality industry.
• Proven ability to lead, motivate, and develop high-performing teams.
• Strong commercial awareness with experience in P&L management, sales growth, and cost control.
• Passion for hospitality with a customer-first mindset.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities, able to make effective real-time decisions.
• Commitment to upholding health & safety and food safety standards.
• Organized, detail-oriented, and able to balance multiple priorities effectively.

Prezzo Perks: What’s in it for you?

• Bonus and Commission Schemes – earn more as you drive success!
• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off!
• Employee Assistance Programme & GP appointment helpline.
• Voluntary Bupa dental cover and health cash plan.
• Grow with us—Career development opportunities & internal progression pathways.

Apply Now!

Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!