general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Cheltenham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in delivering exceptional guest experiences. This full-time role emphasizes the importance of emotional intelligence and financial acumen, fostering a positive work culture while driving restaurant performance. With a focus on personal and professional growth, you will empower your team through effective training and mentorship. Enjoy a range of perks including a generous bonus scheme, private medical insurance, and a family-friendly policy. If you're a forward-thinking leader who thrives in a vibrant environment, this opportunity is perfect for you.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

New menu trials

Wagamama parties

Recognition program

Qualifications

• Strong financial acumen including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire your team to maintain high standards and drive performance.
• Coach and develop your team to excel in guest experience.

Skills

Emotional Intelligence

Financial Acumen

Team Development

Problem Solving

Guest Experience Management

Job description

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Client:

wagamama

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager | full time

Three decades of acting differently, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants, we are looking for a general manager to join us on our journey to nourish from bowl to soul.

The role |

As a general manager, you’ll inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to excel while driving restaurant performance and delivering excellent results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders is key, providing excellent training, coaching, and mentorship.
• Are dedicated to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by equipping your team with the necessary skills and mindset.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team from recruitment to ongoing development, committed to fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and belonging, enabling them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift – anything from our menu! Plus 50% outside of work for friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• National recognition as a 'Love Above the Door' legend – our recognition program

In addition, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.