Restaurant General Manager

Wendy's Liverpool Croft Retail Park -14525; Bromborough; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Bonus opportunity

Pension

Free meals on shift

Job summary

Wendy's Liverpool Croft Retail Park is seeking a passionate Restaurant General Manager to lead one of our restaurants in the North West region. You will recruit, coach and develop leaders, drive sales with local marketing, and deliver outstanding hospitality and operational excellence.

This permanent role offers a 45-hour work week, opportunities to relocate for new openings, and a clear path for career development within Wendy's. Competitive salary and benefits are described in the listing.

Responsibilities

• Recruit, coach & develop future leaders, build strong management teams & succession plans, ensure onboarding & training.
• Drive local marketing initiatives & product launches, analyze performance trends & implement action plans, protect Wendy’s brand.
• Create a positive and inclusive restaurant culture, champion exceptional customer experiences & use feedback to drive improvement.
• Deliver outstanding Quality, Service & Cleanliness; improve restaurant performance across all day parts.
• Own the business: manage food, labor and controllable costs; drive profitability with planning and reviews.
• Champion food safety: ensure compliance with food safety standards; train teams and maintain a safe environment.

Job description

Lead the way – keep it fresh at Wendy’s!

Lead the Team. Drive the Business. Create unforgettable customer experiences.

At Wendy’s, we’re not just serving great food – we’re building great teams, delivering exceptional customer experiences and creating a culture where people can thrive. We’re looking for a passionate and people-focused Restaurant General Manager (RGM) to lead one of our restaurants and bring Wendy's

Your permanent home restaurant will be assigned within the North West region. As Wendy's continues to grow, there may be opportunities in the future to relocate to another restaurant to support new openings, business needs, or your own career development.

What You’ll Do

• Develop Great People – Recruit, coach & develop future leaders, build strong management teams & succession plans, ensure effective onboarding & training, recognize & reward great performance.
• Drive Sales and Results – Execute local marketing initiatives & new product launches, analyze performance trends & implement action plans, protect and promote Wendy’s brand.
• Create Amazing Hospitality – Build a positive & inclusive restaurant culture, champion exceptional customer experiences & use customer feedback to drive continuous Deliver development. Lead by example and inspire your team to go above & beyond.
• Deliver Operational Excellence – Ensure outstanding Quality, Service & Cleanliness, identify opportunities to improve restaurant performance, maintain smooth and effective operations across all day parts.
• Own the Business – Manage food, labor & controllable costs, driver profitability through effective planning & execution, conduct regular manager meetings & performance reviews.
• Champion Food Safety – Ensure compliance with all food safety standards & regulations, train & coach teams on best practice and maintain a safe environment for both employees and customers.

What We’re Looking For

• Experience: At least 2 years in the QSR industry
• Leadership: A proven track record of building great teams and being hands on when needed
• Flexibility: A 45-hour work week with availability across all day parts and weekends
• Bonus Points: Experience opening new sites and developing teams

The Benefits

• Competitive salary of up to 40,000.
• Bonus opportunity – paid quarterly, so you don’t have to wait all year to celebrate the wins.
• 25 paid days off – Plenty of time to relax, recharge and come back refreshed.
• Free meals on shift – Yes free Wendy’s 5 days a week.
• Clear path to grow your career and level up your leadership.
• Employee Assistance Program – Free mental health support, legal guidance, financial advice and more, whenever you needed.
• Group Life Insurance & Income Protection
• Pension Scheme

Why Wendy’s?

Because we are more than just fresh square burgers – we’re a team that values growth, innovation, and fun. You’ll have the freedom to lead, the support to succeed and the opportunity to make a real impact.