Restaurant General Manager

Chopstix; Blackburn; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Employee Discount

Health Plan Access

Company Pension Plan

Cycle to Work Scheme

Wages in Advance

Bonus/Incentive Schemes

Refer A Friend Scheme

Job summary

Chopstix is seeking a General Manager in the United Kingdom to lead the team with energy and passion. You will drive exceptional customer service, manage day-to-day operations, and motivate staff to deliver outstanding dining experiences in a fast-paced environment.

You will champion our values, oversee service standards, and push for growth while maintaining a healthy work-life balance for the team. Late-night shifts may be required on select evenings.

Qualifications

• Experience building and leading a team.
• Vast experience in customer service.
• Commercial acumen and ability to drive results.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and motivate a hospitality team to deliver exceptional guest experiences.
• Oversee service standards and daily operations under pressure.
• Drive sales, guest satisfaction and teamwork to achieve targets.
• Foster a positive, high-performance culture and adapt to change.

Skills

Team leadership

Customer service

Commercial acumen

Communication skills

Job description

WELCOME TO A WORLD OF OPPORTUNITY!

For the Flavour Cravers!

Join the Chopstix Family - Where Flavour Meet Enthusiasm!

Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

WHO ARE WE?

Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

At Chopstix we are guided by our core values that are rooted in our DNA:

• We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
• Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

WHAT DO WE WANT?

As a General Manager, you'll lead our symphony of flavour with full-throttle energy! Are you a motivator, an inspirer, a leader who thrives in the driver's seat? Your love for hospitality combined with our innovative business model equals an AMAZING CAREER! Always be the first to try new things and shake things up in our dynamic environment.

BENEFITS GALORE!

• Employee Discount
• Online Discounts in High Street Stores
• Access to Health Plan
• Company Pension Plan
• Pick n Mix Diploma Program
• Degree Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support
• Access to Wages in Advance
• Bonus/Incentive Schemes
• 45 Hour Contract
• Refer A Friend Scheme

CAN YOU?

• Bring fun to the workplace?
• Recognize and nurture potential within your team?
• Deliver exceptional customer service EVERY time?

Up for late nights? We may trade until 4am on select nights - flexibility is key!

SKILLS & EXPERIENCE

• Experience building and leading a team
• Vast experience in customer service
• Commercial acumen
• Work and thrive under pressure
• Results-driven mindset
• Excellent communication skills

WOK'S IN IT FOR YOU?

In return, we offer a role that nurtures your growth, a competitive salary, autonomy, and an environment where PEOPLE COME FIRST. Support each other and win as a team, staying ready to change and meet new challenges head-on.