Restaurant Deputy Manager

Zachary Daniels Recruitment; Framingham Earl; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Excellent Benefits

Career progression

Job summary

We are recruiting for a well-established retailer that is passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience.

As Deputy Manager, you will lead senior kitchen and Front of House teams, coach staff, maintain high service standards and support recruitment and training to build a confident, capable team.

Qualifications

• Previous management experience within a busy hospitality or retail environment.
• A proven ability to lead, coach and develop large teams.
• A passion for delivering exceptional customer service.
• Strong commercial awareness with the ability to drive sales and performance.
• High standards of floor presentation and operational excellence.
• Excellent communication and leadership skills.

Responsibilities

• Oversee day-to-day operations across hospitality and retail.
• Manage team rotas and staffing, ensuring coverage and efficiency.
• Coach and develop colleagues to build a confident, capable team.
• Drive customer satisfaction by resolving issues professionally and promptly.
• Maintain high standards of food safety, hygiene and service.

Skills

Management experience

Coaching and development

Customer service

Commercial awareness

Floor presentation

Leadership communication

Job description

Restaurant Deputy Manager | Customer-Focused Retail | Salary up to £32,000 + Excellent Benefits

We're recruiting for a well-established retailer that is passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Deputy Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do.

As a key member of the leadership team, you'll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You'll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team.

Working alongside the senior management team, you'll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You'll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained.

What we're looking for:

• Previous management experience within a busy hospitality or retail environment
• A proven ability to lead, coach and develop large teams
• A passion for delivering exceptional customer service
• Strong commercial awareness with the ability to drive sales and performance
• High standards of floor presentation and operational excellence
• Excellent communication and leadership skills

This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next hospitality management opportunity within a customer-led retail business, we'd love to hear from you.

This is a fantastic opportunity for an experienced Deputy Manager to lead a dynamic team and advance their career in the hospitality sector!