Restaurant & Bars Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a vibrant and innovative company as a Restaurant and Bars Manager, where you will lead a dedicated team in delivering exceptional guest experiences. This role offers an exciting opportunity to shape the dining experience at a premier establishment, ensuring high standards of service and operational excellence. You will be at the forefront of creating a welcoming atmosphere, driving sales, and fostering a positive team environment. With a commitment to your personal growth and development, this position is perfect for those looking to make a significant impact while enjoying a range of employee benefits and a supportive workplace culture. Bring your unique personality and passion to this rewarding role!

Benefits

29 days holiday

Access to Employee Assistance Programme

Inhouse communication APP

Entry to gym and pools

Healthy meals at work

Training and development from day one

Referral bonus

Pension scheme contributions

Critical Illness cover

50% discount in restaurants

Qualifications

• Proven experience in restaurant management with a focus on customer satisfaction.
• Strong understanding of food and beverage operations and team leadership.

Responsibilities

• Co-ordinate and direct staff to deliver excellent customer service.
• Maximize sales and manage the food and beverage budget effectively.

Skills

Leadership

Customer Service

Team Management

Sales Maximization

Attention to Detail

Education

Experience at management level in the Restaurant service sector

Knowledge of Licensing Law and Health & Safety

Tools

Point of Sale Systems

Stock Control Systems

Job description

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You will receive a warm welcome into the Apex family on joining us as the Restaurant and Bars Manager at The Lampery. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels.

Role Overview:

As Restaurant and Bars Manager at The Lampery, you will possess excellent attention to detail, be creative and innovative with the vision to capitalise on sales opportunities. You will be committed to building and developing the team. You will pride yourself on creating an exceptional experience for our customers, ensuring that the highest level of customer care is delivered by the team.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

As Restaurant and Bar Manager you will be responsible for ensuring the team deliver excellent guest satisfaction. Your responsibilities will include:

1. Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
2. Being responsible for the day to day operation of the Restaurant and bar; incorporating breakfast, lunch and dinner service, room service and also catering for larger parties.
3. Maximising sales, profits and customer satisfaction.
4. Respond to audits that are completed by the company to ensure continual improvement is achieved.
5. Controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
6. Ensuring that all the administration, cash control, stock control and security procedures are adhered to by self and team members.
7. Recruitment and staff training.
8. Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods.
9. Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel.
10. Introduce and carry out regular checks to ensure all team have on their person the requirements to successfully deliver excellent F&B service.

Starting the Journey

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bars Manager. With this in mind, we are looking for a Restaurant and Bars Manager who:

1. Experience at management level in the Restaurant service sector.
2. In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
3. The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
4. Previous experience in recruitment, coaching, training and performance management of staff.
5. Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified.

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

1. 29 days holiday.
2. Access to an external Employee Assistance Programme.
3. Inhouse company interactive employee communication APP.
4. Entry to our state-of-the-art gym and pools.
5. Healthy meals to enjoy while you're working.
6. Training and development from day one.
7. £ referral bonus when your friends or family join the team.

And once you smash your probation, you’ll also receive:

1. Contributions to a pension scheme.
2. Critical Illness & Death in Service cover.
3. Employee of the quarter and annual recognition schemes.
4. 50% discount in our restaurants.
5. Annual anniversary Complimentary guest experience overnight stay and dinner for two.
6. Cycle to Work Scheme.
7. Discounted room rates.

We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

If this is you, click apply, we look forward to hearing from you!