Bartender- Westfield, White City, London

TOCA Social; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking dining and entertainment venue that offers a unique football twist! As a Bartender, you'll create memorable experiences for guests while developing your skills in a dynamic environment. Enjoy flexible part-time or full-time roles with opportunities for progression as the company expands. With a passion for top-quality service and a supportive team, you'll thrive in this energetic atmosphere. Don't miss the chance to be part of an exciting journey in a vibrant setting where everyone plays!

Benefits

Complimentary TOCA games

Huge discounts on F&B

Free meal whilst on shift

Local retail & hospitality discounts

Teammate Assistance Programme

Great progression opportunities

Qualifications

• Minimum of 1 year experience in crafting drinks, including cocktails.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Greeting & supporting guests to provide a best-in-class experience.
• Creating delicious drinks to TOCA Social standards.
• Coaching junior team members to become legends.

Skills

Customer Service

Drink Crafting

Team Collaboration

Time Management

Education

None required

Job description

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London, and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas, and Mexico in 2025!

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive in an energetic and fun environment, you’ll quickly fall in love with our concept!

Benefits:

• Average earning of £14.21 per hour inclusive of tronc (based on the last month’s average)
• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

You must be available to attend an interview between 17th May and 25th May and training between 6th June and 20th June.

Job Highlights:

• Location: TOCA Social, Westfield White City, London, W12 7GF
• Reports to: Bar & Hospitality Manager
• Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.

The dynamic role of a Bartender means no two days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences. We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as needed!

Role Scope & Responsibilities:

• Greeting & supporting guests through their journey to provide a best-in-class experience
• Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
• Creating delicious drinks to TOCA Social standards
• Confidently provide knowledge and drink recommendations
• Supporting Barbacks as needed
• Taking guest orders, delivering drinks, and checking in with guests
• Coaching junior team members to become legends
• Being aware of legal regulations, including verifying guest age through ID checks
• Walking guests through our F&B offering and making recommendations
• Identifying opportunities to exceed expectations in a positive, surprising, and delightful manner
• Ensuring guest-facing areas are clean, presentable, and clear
• Assisting guests with transactions efficiently and being accountable for all transactions
• Providing clear and concise communication to teammates to minimize disruptions
• Ensuring all items/stock are replenished and available
• Following all health & safety and allergy procedures
• Being flexible to cover a range of duties as needed

Qualifications & Experience:

• A quick learner with the ability to work under pressure in a fast-paced environment
• Passionate about delivering top-quality experiences
• Willing to help out other departments and teammates
• Minimum of 1 year experience in crafting drinks, including cocktails
• At least 18 years old due to working with alcohol