Restaurant & Bar Waiting Staff (Full Time)

Bedford Lodge Hotel & Spa; Newmarket; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Paid breaks

Birthday leave

Spa discount for staff

Accommodation discount

Pension scheme

Training and development

Job summary

Bedford Lodge Hotel & Spa in Newmarket, Suffolk, seeks a friendly and professional team member to deliver high standards of guest service across the hotel and spa. You will be trained in silver service waiting, Barista and wine service within a luxury setting.

We offer full-time roles on a 40-hour contract with weekend shifts. Ideal candidates are reliable, well-presented and eager to provide exceptional customer care in a Georgian country-house atmosphere.

Qualifications

• Previous food and beverage waiting experience is advantageous.
• Reliable with a positive approach to work.
• Good communication and guest service skills.

Responsibilities

• Provide high standard of guest service in hotel and spa settings.
• Learn silver service waiting, Barista and wine training.
• Work on a 40-hour rota including weekends.
• Maintain professional and courteous demeanor.

Skills

F&B experience

Excellent communication

Flexible scheduling

Professional appearance

Guest-focused service

Job description

About Us

Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality and luxury.

The Team

Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality. We are a privately owned, independent 4 Red Star Hotel and Spa. You will join a team of professionals who strive to provide an exceptional service to our guests within our 2 AA Rosette ‘Squires’ Restaurant, the Roxana Bar and the Spa Lounge.

The Position

You will provide a high standard of guest service in a variety of food and beverage settings across the hotel & spa – you’ll be friendly, professional, attentive and guest focused. You’ll have the opportunity to learn silver service waiting, receive customer service training, Barista and Wine training and to work in a busy luxurious hotel environment.

We are looking for full-time team members who are available to work 5 shifts per week on a rota basis including weekends (40 hour contract).

About You

• Previous food and beverage waiting experience will be an advantage.
• Reliable, with a positive approach to work.
• Dedicated to providing excellent customer care
• Excellent communication skills.
• Flexibility and availability to work evenings and weekends on a rota basis.
• Professional and well presented.
• A desire to work in a professional guest focused hotel environment.

Why Join our Team

A privately owned, independent hotel we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team.

We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?

What We Offer

• Employee Assistance Programme (Hospitality Action)
• Free meals whilst on duty
• Paid breaks
• An extra day of leave on your birthday
• Complimentary membership of The Health & Fitness Club
• Discounted membership of The Health & Fitness Club for your partner
• 50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
• 20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
• Discounted accommodation rates
• Discounted hotel stays across the Pride of Britain hotel group
• Option to purchase wine at cost price
• Long service awards
• Reward and recognition scheme
• Generous ‘Refer a Friend’ scheme
• Pension scheme
• Industry relevant training

Compensation: Minimum Wage