Restaurant and Bar Manager

PPHE Hotel Group; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Subsidised travel after midnight

Room discounts in Europe

50% F&B discount

Wellness days and 30 days holiday

Free meals per day

Wagestream access

Refer a friend £750

BenefitHub discounts

Gym discounts (Vitality at work)

Ride to Work scheme

Travel season ticket loans

Employee Assistance Programme (EAP)

Rotas published in advance

Uniforms & free dry cleaning

Annual staff parties

Job summary

Park Plaza Waterloo London Hotel, home to Florentine Trattoria, seeks a Restaurant and Bar Manager to lead the restaurant and bar team in a guest-centric, high-service environment. You will drive memorable experiences, coach staff, and ensure smooth service across shifts in a stylish London setting.

The role requires proven leadership in hospitality, a passion for excellence, and the ability to train and develop the team while maintaining safety standards.

Qualifications

• Experience leading F&B teams in hotels or restaurants.
• Proven ability to coach and mentor service staff.
• Strong focus on customer satisfaction and safety standards.

Responsibilities

• Ensure smooth restaurant and bar service to encourage guest return.
• Inspire, coach and mentor the F&B team during service.
• Lead from the front and support operations on the floor.
• Drive training and development to exceed guest expectations.

Skills

Leadership

Coaching

Team training

Customer service

Health & safety

Job description

Park Plaza Waterloo London Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. First-class service and delicious food, and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location. That is why your contribution as a

Restaurant and Bar Manager at the Florentine is so important.

Florentine Trattoria at Park Plaza Waterloo Hotel serves up a joyful

Italian menu of classic dishes and pizza made to order. Perfect for family and friends, located just minutes away from London South Bank's trendy Lower Marsh and Waterloo. A selection of freshly made Italian dishes with quality ingredients, combined with an authentic and relaxed vibe, means there is something for everyone at Florentine Trattoria.

With your flair and passion for delivering exceptional service, as our

Restaurant and Bar Manager, you will be someone who leads from the front to ensure the team deliver a memorable experience for every guest.

As our

Restaurant and Bar Manager, you will receive:

• Up to £38,000 per annum inclusive of SC
• Subsidised Travel arrangements after midnight (if applicable)
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas are published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for our

Restaurant and Bar Manager, who:

• Ensures our restaurant and bar have a smooth service that makes guests want to return
• Inspires, coaches and mentors F&B team members
• Focuses on team training and development, customer satisfaction, health & safety
• Leads the restaurant and bar team by example and supports operations on the floor during service hours.
• Is passionate about exceeding guests' expectations
• Has previous experience as an
• Assistant Restaurant and Bar Manager or
• Restaurant and Bar Manager in a hotel or restaurant

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.