Restaurant and Bar Manager

PPHE Hotel Group; London Borough of Lambeth; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Service Charge

Hotel room rates

F&B discount

30 days holiday

Meals daily

Wagestream

Job summary

PPHE Hotel Group, at Park Plaza Waterloo London Hotel, is seeking a Restaurant and Bar Manager to lead the Florentine restaurant and its bar, ensuring memorable guest experiences and seamless service. The role emphasizes strong leadership, staff coaching and delivering exceptional hospitality in a hotel setting.

Salary up to £38,000 with a base of £32,600 plus service charge, and a comprehensive range of staff benefits.

Qualifications

• Experience in hospitality management.
• Strong focus on guest satisfaction and service.
• Leadership and coaching of F&B teams.
• Knowledge of health & safety regulations.

Responsibilities

• Ensure smooth restaurant and bar service during shifts.
• Inspire, coach and mentor F&B team members.
• Focus on training, development and guest satisfaction.
• Lead by example on the floor during service hours.

Job description

Location: Florentine Restaurant, United Kingdom

Salary: Up to £38,000 per annum inclusive of Service Charge

At Park Plaza Waterloo London Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. First-class service and delicious food, and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution asaRestaurant and Bar Managerat the Florentine is so important.

Florentine Trattoriaat Park Plaza Waterloo Hotel serves up a joyfulItalianmenu of classic dishes and pizza made to order. Perfect for family and friends, located just minutes away from London South Bank’s trendy Lower Marsh and Waterloo. A selection of freshly made Italian dishes with quality ingredients, combined with an authentic and relaxed vibe, means there is something for everyone at Florentine Trattoria.

With your flair and passion for delivering exceptional service, as ourRestaurant and Bar Manager, you will be someone who leads from the front to ensure the team deliver a memorable experience for every guest.

As ourRestaurant and Bar Manager,you will receive:

• Salary:£32,600 per annum plus Service Charge – Up to £38,000 per annum inclusive of SC
• SubsidisedTravelarrangements after midnight (if applicable)
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas are published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for ourRestaurant and Bar Manager,who:

• Ensures our restaurant and bar have a smooth service that makes guests want to return
• Inspires, coaches and mentors F&B team members
• Focuses on team training and development, customer satisfaction, health & safety
• Leads the restaurant and bar team by example and supports operations on the floor during service hours.
• Is passionate about exceeding guests' expectations
• Has previous experience as anAssistant Restaurant and Bar ManagerorRestaurant and Bar Managerin a hotel or restaurant

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.