Responsive Repairs Supervisor

Cardo Group; Kingston upon Thames; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company committed to making a lasting impact in the social housing sector. As a Responsive Repairs Supervisor, you will play a key role in supervising repairs, managing teams, and ensuring compliance with health and safety standards. This position offers a unique opportunity to influence the direction of a growing company that values innovation and inclusivity. You will be part of a dynamic team that promotes knowledge sharing and fosters a culture of belonging, making a real difference in your community. If you are passionate about social housing and have a knack for leadership, this role is perfect for you.

Qualifications

• Minimum 3 years of supervisory experience in the repairs sector.
• Experience in social housing is advantageous.

Responsibilities

• Supervise all responsive repairs works in your allocated area.
• Manage delivery of works, including specifications and quotes.
• Ensure adherence to HSEQ standards at all times.

Skills

Supervisory Experience

Repairs Sector Knowledge

Social Housing Experience

Job description

Who are Cardo Group?

Who We Are:

Cardo Group is a social housing property maintenance company. Our multi-company group specializes in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further expansion, we are committed to making a lasting impact in the industry.

We are currently looking for 2 Responsive Repairs Supervisors to join our team in Kingston.

Accountabilities/Responsibilities:

1. Ensure the effective supervision of all responsive repairs works in your allocated area.
2. Liaise with clients, sub-contractors, and DLO to ensure KPIs are met.
3. Manage all aspects of the delivery of works, including specifications & quotes, liaising with planners on work allocation and follow-up works, and ensuring plant and materials are scheduled accordingly.
4. Support other departments such as voids when required.
5. Support out-of-hours (OOH) supervisor call-out on a rota basis.
6. Conduct effective one-to-ones and PDPs.
7. Create and deliver learning opportunities for your team through talent management and succession planning.
8. Promote knowledge sharing among team members, providing tools and support to enable decision-making.
9. Carry out toolbox talks.
10. Provide support and advice on work-related matters.
11. Plan, allocate, and evaluate team and individual workloads, providing additional resources as needed, and support line managers.
12. Prioritize safety and health in decision-making, fostering an environment of open communication and learning from lessons.
13. Oversee work in progress, ensuring proper management and closure.
14. Ensure all aspects of HSEQ are adhered to at all times.
15. Ensure work progress aligns with contractual requirements.
16. Maintain records of plant, machinery, progress, and resources.
17. Attend ad-hoc inspections.
18. Assist in hand-over processes.
19. Employ value-adding processes and support in resolving complaints.
20. Report and support responses to H&S incidents.

Key Skills & Experience:

• Minimum 3 years supervisory experience in the repairs sector.
• Experience in social housing is advantageous.

Why Join Cardo Group?

At Cardo Group, we are growing and building a foundation for long-term success. Joining us means becoming part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We believe diverse perspectives enhance our business, drive innovation, and help us serve our communities better.

Our commitments:

• Equity – Fair opportunities for growth and success, removing barriers.
• Diversity – Embracing different backgrounds and experiences.
• Inclusion – Fostering a culture of belonging and voice for all team members.

At Cardo Group, EDI is integral to who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.