Responsible - Stradivarius Kingston

Inditex; Kingston upon Thames; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Staff discount 25%

28 days holiday

Company pension

More for Less discounts platform

Job summary

Stradivarius, part of Inditex, is seeking a Responsible (Full Time) in Kingston upon Thames to lead a store team and create an inclusive, high-performing environment aligned with our values.

You’ll drive performance with management, translate insights into actions, and develop colleagues, delivering attentive, authentic service while upholding sustainability and ethical standards.

Qualifications

• Experience in fast-paced retail environments with people leadership responsibility.
• High levels of emotional intelligence and strong communication skills.
• Ability to balance commercial priorities, operational excellence and people development.
• Strong time management, organization and decision-making skills.
• Adaptable, customer-focused and guided by clear values and ethics.

Responsibilities

• Lead and inspire your team: Motivate, coach and develop colleagues, fostering engagement, inclusivity and a positive team culture.
• Deliver outstanding customer experiences: Ensure customers receive attentive, authentic and empathetic service that reflects the Stradivarius brand.
• Manage operations with excellence: Oversee daily operations including stock management, deliveries, replenishment, visual standards and store organization.
• Drive commercial performance: Analyze commercial and product information to make informed decisions that improve sales, productivity and efficiency.
• Champion values and sustainability: Act as a role model for integrity, ethical leadership and Inditex sustainability initiatives.

Skills

People leadership

Emotional intelligence

Customer service

Retail experience

Communication skills

Job description

RESPONSIBLE

Stradivarius

Responsible (Full Time)
Reporting to: General Manager / Deputy Manager

About the Role

Are you passionate about fashion, people, and delivering meaningful customer experiences? As a Responsible at Stradivarius, you’ll play a key leadership role in creating an inclusive, high-performing store environment that reflects our values and commercial vision.

You’ll work closely with the management team to drive performance, translate commercial insight into action, and support the development of your colleagues. We are looking for individuals with strong emotional intelligence, a customer-first mindset, sound judgement and ethical values, who thrive in fast-paced environments and lead through collaboration and trust.

What You’ll Do

• Lead and inspire your team: Motivate, coach and develop colleagues, fostering engagement, inclusivity and a positive team culture.




• Deliver outstanding customer experiences: Ensure customers receive attentive, authentic and empathetic service that reflects the Stradivarius brand.




• Manage operations with excellence: Oversee daily operations including stock management, deliveries, replenishment, visual standards and store organization.




• Drive commercial performance: Analyze commercial and product information to make informed decisions that improve sales, productivity and efficiency.




• Champion values and sustainability: Act as a role model for integrity, ethical leadership and Inditex sustainability initiatives.

What We’re Looking For

• Experience in fast-paced retail environments with people leadership responsibility.




• High levels of emotional intelligence and strong communication skills.




• Ability to balance commercial priorities, operational excellence and people development.




• Strong time management, organization and decision-making skills.




• Adaptable, customer-focused and guided by clear values and ethics.

We welcome candidates from all backgrounds. If you are passionate about people, fashion, and leading with purpose, we would love to hear from you.

What we offer

Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, Company pension scheme and “More for Less” benefits platform with a wide range of discounts.

Why Join Stradivarius

At Stradivarius, part of Inditex, we celebrate diversity, inclusion and individuality. You’ll join a team where your leadership style, mindset and development matter, with opportunities to grow within a dynamic, creative and supportive retail environment.

Inclusion & accessibility

We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

• INDINDITEXSV