Resource Planning Manager – Lead Labor & Real-Time Ops

GXO Logistics, Inc.; Stafford; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Wellbeing programmes

GXO University

High street discounts

Cycle to work scheme

Internal promotions

Job summary

GXO is seeking a Resource Planning Manager in Stafford to lead on-site labour planning, turning forecasts into action and ensuring the right people are in the right place. You will work with Retail teams and agency partners, travel between sites, and drive mid- and short-term planning with insight and reporting.

This full-time permanent role offers a competitive salary, 25 days annual leave, pension, wellbeing programmes and GXO University to develop skills.

Qualifications

• Proven experience leading and coordinating a team in fast-paced operations.
• Strong background in workforce planning, labour coordination or resource management in logistics.
• Experience with workforce management systems such as Kronos and Excel.

Responsibilities

• Lead and support the on-site resource planning team, providing management, guidance, prioritisation, and clear direction.
• Participate in daily ASH (Availability, Skills, Hours) reviews to ensure labour is deployed effectively across departments.
• Respond to real-time operational changes by reallocating labour to meet fluctuating pick-out and workload demands.
• Liaise with agency partners to secure shift coverage, manage headcount, and support recruitment alignment.
• Maintain accurate workforce data, including agency headcount, Kronos inputs, temp-to-perm tracking, and shift splits.
• Lead and facilitate weekly mid-term and short-term planning discussions to align forecasted pick-out volumes with available labour resources.

Skills

Leadership

Workforce planning

Labour coordination

Data management

Kronos

Tools

Excel

Job description

GXO is seeking a Resource Planning Manager in Stafford to lead on-site labour planning, turning forecasts into action and ensuring the right people are in the right place. You will work with Retail teams and agency partners, travel between sites, and drive mid- and short-term planning with insight and reporting.

This full-time permanent role offers a competitive salary, 25 days annual leave, pension, wellbeing programmes and GXO University to develop skills.