Resource Planning Manager

GXO Logistics, Inc; Creswell; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Wellbeing programmes

GXO University

High street discounts

Cycle to work

Internal promotions

Job summary

GXO Logistics, Inc. is seeking a Resource Planning Manager to lead the on-site planning team at Stafford, driving mid- and short-term labour forecasts and ensuring the right people are deployed across Retail sites.

The role is full-time and permanent, with hours from 08:00 to 16:00, Monday to Friday (37.5 hours). Travel between Retail sites across the network may be required.

Qualifications

• Experience leading a team in a fast-paced operational setting.
• Strong background in workforce planning and labour coordination in logistics.
• High attention to detail and excellent time management.
• Proficient with Kronos and Excel for data accuracy and reporting.
• Experience with agency labour models and recruitment alignment.

Responsibilities

• Lead and support the on-site resource planning team with guidance and direction.
• Participate in daily Availability, Skills, Hours reviews to optimise labour use.
• Respond to real-time changes by reallocating labour to meet workload demands.
• Coordinate with agency partners to secure shift coverage and headcount.
• Maintain workforce data (Kronos, agency headcount, temp-to-perm tracking).
• Lead weekly mid-term and short-term planning discussions aligning forecast with resources.

Skills

Team leadership

Workforce planning

Labour coordination

Data accuracy

Kronos/Excel

Tools

Kronos

Excel

Job description

Are you ready to take the lead in keeping retail running smoothly?

As our Resource Planning Manager, you’ll be at the heart of the Retail network – turning forecasts into action and making sure the right people are in the right place at the right time. You’ll drive mid ‑ and short ‑ term labour planning, keeping daily operations aligned, agile and on track. This is a hands ‑ on leadership role where no two days are the same. You’ll work closely with Retail teams and agency partners, solve real ‑ time challenges, and help shape smarter planning through insight, reporting and continuous improvement.

Perfect for someone who enjoys being close to the operation and is ready to step up their leadership capability while making a visible impact. You will be joining our team in Stafford and working for our customer Screwfix.

This is a full time, permanent position, where you’ll be working Monday – Friday, 08:00 – 16:00, 37.5 hours per week. Some flexibility is required; this is logistics after all! Please note there will be a requirement at times to travel between our Retail sites across the network.

Pay, benefits and more:

• You’ll be paid a competitive salary and receive 25 days annual leave (plus bank holidays).
• You’ll have access to a company pension scheme, extensive wellbeing programmes and initiatives, and our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.
• Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 60% last year!

What you'll do on a typical day:

• Lead and support the on‑site resource planning team, providing management, guidance, prioritisation, and clear direction
• Participate in daily ASH (Availability, Skills, Hours) reviews to ensure labour is deployed effectively across departments
• Respond to real‑time operational changes by reallocating labour to meet fluctuating pick‑out and workload demands
• Liaise with agency partners to secure shift coverage, manage headcount, and support recruitment alignment
• Maintain accurate workforce data, including agency headcount, Kronos inputs, temp‑to‑perm tracking, and shift splits
• Lead and facilitate weekly mid‑term and short‑term planning discussions to align forecasted pick‑out volumes with available labour resources

What you need to succeed at GXO:

• Proven experience leading and coordinating a team within a fast ‑ paced operational environment
• Strong background in workforce planning, labour coordination, or resource management within logistics, distribution, or manufacturing
• High attention to detail with strong organisational and time management skills
• Confidence working with workforce management systems such as Kronos and Excel to maintain data accuracy and produce reports
• Experience working with agency labour models, including scheduling, headcount control, and recruitment alignment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.