Resource Planning Analyst

Laddaw Ltd; Cardington; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Salary £35,000 - £40,000

Annual bonus up to 20%

Private medical cover

Employer pension contribution up to 10

25 days annual leave + bank holidays

Job summary

Laddaw Ltd in Cardington, England is seeking a Resource Planning Analyst to optimise technician capacity and ensure the right resources are in the right place at the right time to deliver an exceptional customer experience.

You will analyse workforce data, collaborate with Planning, Operations, Forecasting and People teams, and develop plans, dashboards and reports to drive operational performance.

Qualifications

• Experience with Workforce Management (WFM) systems, preferably UKG/Kronos.
• Strong forecasting and planning knowledge.
• Advanced Excel skills for data manipulation and analysis.
• Ability to turn data into actionable insights with dashboards.
• Excellent attention to detail and stakeholder communication.

Responsibilities

• Analyse workforce, productivity and operational data to identify trends and risks.
• Develop resource plans to maximise technician utilisation and meet demand.
• Monitor planned vs actual hours and provide improvement recommendations.
• Support capacity planning aligned to forecasted demand.
• Produce reporting and dashboards on labour, productivity and efficiency.
• Collaborate with managers to optimise resource deployment and scheduling.

Skills

Workforce planning

Forecasting

Stakeholder management

Data analysis

Problem solving

Tools

UKG/Kronos

Excel

Power BI

Power Query

Salesforce

Job description

Hybrid - Cardington, England, United Kingdom

Aug 26, 2026

Contract Type:

Regular

We’re arecognised superbrand and we know where we’re going.We’re a business with direction and purpose and regardless ofyour rolehere, it’s about us all making a difference with real care.We never stand still. We’re relentless,innovativeand ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

Making a Difference Together.

As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience.We’ll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm,friendlyand real people.If this sounds like somewhere you’ll thrive,keep reading.

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Salary: £35,000 - £40,000 + annual company performance related bonus up to 20%, 25 days annual + bank holidays, private medical cover, employer pension contribution up to 10%

Are you a highly analytical planner who enjoys working with data to drive operational performance? We're looking for a Resource Planning Analyst to play a key role in ensuring we have the right resources, in the right place, at the right time to deliver an exceptional customer experience.

Working closely with our Planning, Operations, Forecasting and People teams, you'll use workforce data and operational insights to optimise technician capacity, improve productivity and support effective decision-making across the business.

This is an exciting opportunity for someone who enjoys problem-solving, working with large datasets and influencing operational performance through data-driven recommendations.

What You'll Be Doing:

• Analyse workforce, productivity and operational performance data to identify trends, risks and opportunities.
• Develop and maintain resource plans that optimise technician utilisation while ensuring customer demand is met.
• Monitor planned versus actual hours, productivity and utilisation, providing insight and recommendations to improve performance.
• Support short and long-term capacity planning aligned to forecasted demand.
• Produce regular reporting and performance dashboards covering labour utilisation, productivity, technician output and operational efficiency.
• Investigate drivers of underperformance and identify opportunities to improve capacity and resource deployment.
• Support scenario planning and "what if" modelling to assess the impact of forecast changes and business initiatives.
• Manage technician rosters, working patterns and skill profiles to maximise operational effectiveness.
• Ensure workforce plans comply with Working Time Regulations, company policies and contractual obligations.
• Work collaboratively with Operational Managers and key stakeholders to provide planning expertise and resource recommendations.
• Support continuous improvement initiatives that enhance planning capability, reporting accuracy and operational efficiency.
• Monitor overtime usage and recommend cost-effective workforce solutions.

What We're Looking For

We're seeking someone who combines strong analytical capability with excellent stakeholder management skills.

• Experience working within Workforce Management (WFM) systems, ideally UKG/Kronos.
• Good understanding of workforce planning, resource planning and forecasting principles.
• Advanced Microsoft Excel skills with the ability to analyse, manipulate and present data effectively.
• Experience using Power Query for data transformation, automation and reporting.
• Strong analytical and problem-solving skills with the ability to turn data into actionable insights.
• Excellent attention to detail and a commitment to data accuracy.
• Strong planning, organisational and prioritisation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Confident communication skills and the ability to build effective relationships with stakeholders at all levels.
• Experience using Salesforce.
• Experience using Power BI or similar business intelligence and reporting tools.
• Experience producing operational performance reporting and dashboards.

Company Values:

Driven - Takes ownership, delivers results and continuously seeks opportunities to improve performance and efficiency.

Caring - Considers the impact of decisions on customers and colleagues and acts with respect and professionalism.

Collaborative - Builds strong working relationships and works effectively with stakeholders across the business.

Genuine - Acts with integrity, communicates openly and confidently challenges where appropriate.

Why Join Us?

This role offers the opportunity to make a tangible impact on operational performance and customer service delivery. You'll work with a wide range of stakeholders across the business, develop valuable workforce planning expertise and play a key role in supporting strategic resource decisions.

If you're passionate about data, planning and driving operational excellence, we'd love to hear from you.

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Accessibility: We make every effort to make our web presenceaccessible to all.Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process.For assistance,contact us at [e-mail] .

Laddaw delivers high-quality vehicle glass products through a resilient global supply chain, ensuring reliability, innovation, and a commitment to environmental and social responsibility.

Company size 201–500 employees

Company type Privately held Founded 1975

Total funding 0

87 employees on LinkedIn